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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
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Resolution
Kia india - Too much delay in delivery Open
I booked Kia seltos ivt in Autobhn, Powai, on **th Dec ****. Booking receipt no. is KIA/ AN/DEC**/***. I was promised for delivery in Feb ****. It's already more than * months and no delivery confirmation received....
Jul 31, 2020 by Ravi kumar
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