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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Kasauli Export Surplus - Item received in damaged condition Open
I had bought a bedsheet from kasauli export surplus, kasuali, Himachal Pradesh. When I reached home(Delhi) and opened it, it was torn. When I contacted the retailer, he assured me of quick exchange of the product. Since then i.e. (**rd April *...
Jun 18, 2019 by Shweta Agarwal
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