Indigo Airlines
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Complaints
Indigo Airlines - Harrassment by Booking Staff and Duty Manager Indigo Terminal Open
My wife was travelling from Delhi to Nairobi on **th November , she was carrying a valid passport and valid VISA stamp on Passport , still the booking staff was asking for the Residence card for Kenya, which is not at all required at the time o...
Nov 13, 2024 by Pramod Kumar
Indigo Airlines - Flight cancellation by company Open
I booked the ticket for ** oct **.** hrs with my family. We were supposed to travel to hyderabad but on the same morning we got the message that this particular flight from gondia to hyd has been cancelled due to some reason. And because of tha...
Oct 16, 2024 by Amreen quadary
Indigo Airlines - Not allowed for checkin Open
I have booked ticket at *.** PM for the flight departure at *.** PM from Doha to Chennai , and i have arrived airport for checkin at *.**PM,The Indigo officer not allowed me to checkin and i have no luggage and only laptap bag, i pegged for my ...
Sep 14, 2024 by Mohamed Yusuff
Indigo Airlines - Wrong information provided of boarding time closed Closed
Sir/Mame My is travelling from pune to bagdogra via connecting flight but pune indigo worker delayed my mother by saying that boarding has already been closed so that she would pay extra for next flight but my mother has already reached * hour...
Sep 13, 2024 by Kunal Bahadur Chattri
Indigo Airlines - Seat changed with out my concern Closed
hi i recently travelled in indigo air lines from hyderabad to tirupathi in indigo air lines.i booked seat by paying Rs ***/- at the time of starting the staff changed my seat with out my concern. when i asked they due to load trim they chang...
Sep 11, 2024 by chandra sekhar gunda
Indigo Airlines - IndiGo Itinerary Issue Closed
I want to highlight that I was trying to do web check-in before * hours of departure on Friday **th July morning but I was unable to do it due to Indigo’s ongoing system issue on that day. I was not getting any response on Indigo’s app and ...
Sep 10, 2024 by Rahul Singh Kushwah
Indigo Airlines - Flight cancelled with late notice Closed
Flight cancelled with late notice...
Aug 20, 2024 by Hashid
Indigo Airlines - Urgent Complaint Regarding Staff Conduct at Edinburgh Airport PNR Open
Dear Indigo Airlines Customer Service, I am writing to formally raise a complaint about an extremely distressing experience I had with a staff member of Turkish Airlines at Edinburgh Airport on August *, ****. My PNR number for the connectin...
Aug 10, 2024 by Rudali patil
Indigo Airlines - Scammed me Open
Thought it was indigo airline company who’s hiring,applied called the hr asked me to pay ****/- to reserve seat asked my documents adhar card **th ,**th degree marks card PAN Card asked me to pay *****/- for uniform as well as the training an...
Jul 15, 2024 by Shafreen naz
Indigo Airlines - ONLINE PAYMENT ISSUE Closed
I was travelling **th march from dar es Salaam to mumbai after that mumbai to ranchi but my luggage was extra weight **kgs so i want to pay via online payment but there is no facility of online payment i was an atm card but it was expired due t...
Jun 06, 2024 by Praveen kumar
Indigo Airlines - Froud call Closed
Evidence is required to job plus from fillup payment *** rs..... Parcel carrier **** ... Payment processing complete..... Plusss family medical claim **** ..... Thd is froud call in which scam plssss request this my payment return. . .. total ...
May 27, 2024 by Saloni aneja
Indigo Airlines - Damage of luggage Closed
My flight on **/**/** from to Goa via Delhi, with connecting flight PNR No T*Q*MH, I experienced disappointment upon discovering my luggage was broken during transit in Delhi. I requested for a NEFT of Rs****/- but didn't get a fund till da...
Apr 20, 2024 by Ishman Singh
Indigo Airlines - Luggage damaged Open
Luggage damaged by airline. Airline is not paying damages as per govt rules....
Apr 17, 2024 by Pushpraj singhvi
I had reached Chennai airport, I had to catch Indigo airlines flight, during boarding pass issuance, the customer service executive said, there are * transferring flights, one from chennai to mumbai, where you have aisle seat and from mumbai to...
Apr 06, 2024 by G Jayalakshmi
Hi, My boarding date was on **-**-**** on Flight *E ****. So I went inside for Security checkin. I carried sweets with me (rosogolla). ● During the Security check in, the Lady police officer didn't allow me to Carry the sweets. Also she...
Mar 11, 2024 by Dipika Khan
Indigo Airlines - Was not allowed to onboard flight Open
want to escalate and need help with my visit at Mumbai airport on **th Feb. I was not allowed to travel / onboard flight because of not being ** mins prior. I understand that I was a bit late and was at counter at *.**pm instead of *.**pm. Be...
Feb 21, 2024 by Babu Pujari
Indigo Airlines - Refund is not provided by Indigo Airlines in medical emergency Closed
I couldn't travel on my flight from Lucknow to Bangalore on * Feb **** because my daughter (** months age)was not well. She was suffering from diarrhoea and doctor advised medicine and rest for her. So I called customer care stating that due ...
Feb 20, 2024 by Shoaib Ahmad
Indigo Airlines - Charged for a rescheduled flight seat which was cancelled due to bad weather Closed
On **/**/****, Mumbai to Chandigarh flight was cancelled to due bad weather and when we rescheduled it with their another flight which was connecting from Mumbai to Nagpur and then Nagpur to Delhi. We were asked to pay *** for * seats from Mumb...
Jan 22, 2024 by Zuber punjabi
Indigo Airlines - FLIGHT DELAYED I MY CONNECTION FLIGHT WAS MISSED Closed
i was booked aflight, from TASHKENT DELHI the travel date ** JAN **** the actual ETD - *:** AM - ETA - *:** AM the flight was departed from tashkent *:** am its too late, so my connection flight was missed due to delay from ailine sid...
Jan 15, 2024 by SIBIL RAHEEM VAYYATTUTHIRUTHUMMAL
Indigo Airlines - Flight cancelled but no alternate flight allowed Closed
*E *** was cancelled but they did not allow alternate flight. It costed me business meeting cancellation and overnight stay in Coimbtore which costed me **,*** Rs. flight *E *** from CJB to BOM on **Dec**** is cancelled due to bad weather at ...
Dec 26, 2023 by Sandip Chintawar
Indigo Airlines - Harassment Complaint against Indigo Airlines Open
My name is Amit Kalra, and I would like to take legal action against Indigo Airlines for the harassment and inconvenience caused due to flight delay *E-** scheduled to depart from Delhi to Istanbul at **:** am on **th Dec ****. The flight was f...
Dec 18, 2023 by AMIT KALRA
Indigo Airlines - Rechedule of flight Closed
I wanted to reschedule my flight from kanpur to mumbai from **th to **th Dec. I went to the payment page to pay the rechedule charges. I clicked on review booking to confirm. The page automatically directed to home page to enter the details aga...
Dec 11, 2023 by Yasir
Indigo Airlines - Flight delayed by 3 hours and 45 minutes Open
Indigo *E ***, staff kept lying about the non availability on Main pilot and delayed the flight by * hrs and ** minutes. I had to travel further *-* hrs from delhi for my home for some personal emergency. Faced a huge mental trauma due to delay...
Dec 05, 2023 by Pankush
Indigo Airlines - Denied boarding due to webcheckin which was behind a paywall Open
Date: ** Oct **** Location: Guwahati Airport I booked flights to Leh *E-**** via Delhi *E-**** from Guwahati Airport through Paytm. As the airline enforces mandatory web-checkin, i tried to lookup for the same and realised that it's behind ...
Oct 09, 2023 by Aravind S
Indigo Airlines - Refund not credited Open
Hello, this is Ashutosh Agarwal . My wife and Sonam Khandaka traveled from Andaman Port blair to Kolkata to Jaipur. On ** August ****. When we arrived in jaipur and collected our luggage from conveyor belt Number *, We noticed our Samsonite Sui...
Oct 05, 2023 by Ashutosh Agarwal
Indigo Airlines - Missed Flight non cooperation of IndiGo employees at Jammu airport Closed
I, Dilbhag Singh, booked IndiGo flight ticket from jammu to Srinagar afternoon flight. Unfortunately i late by minutes of boarding, i missed the flight. But the more hurting fr me that after me * more passanger they give permission for bording ...
Aug 31, 2023 by Dilbhag Singh
Indigo Airlines - Being charged more cancellation fees Closed
BS*LV* was booked using indigo app. I used my company details while booking and was issued GST invoice. I being a corporate member expected that I will be charged flat *** rupees cancellation fees but customer care personnels are saying i...
Jul 16, 2023 by Chandan Kumar
Indigo Airlines - Complaint regarding Unsafe Wheelchair Assistance During Recent Travel PNR Closed
I am writing to express my deep concern about a distressing incident during my recent travel with Indigo. As a passenger with a *-month-old baby, I requested wheelchair assistance for a safe and convenient experience. However, what unfolded was...
Jun 13, 2023 by Sunayana Agarwal
Indigo Airlines - Refund of ticket price pnr no awdq6m Closed
I work as a Regional Manager...
Jun 06, 2023 by Parijath Dash
Indigo Airlines - AC Not working Inside the flight Open
This is with regards to Flight Number *E *** from Hyderabad(HYD) to Chennai(MAA) (*:**-*:**) with PNR Number ZUUB*N seat (**D). I had travelled in this flight on **/**/**** and I regret to inform you that AC in the flight was not working throug...
May 19, 2023 by Visvesvaran Vaidyanathan
Indigo Airlines - Baggage not delivered Closed
I was flying from Canada to cochin. Unfortunately my last flight was indigo airlines, they did not delivered my baggage and said that one of my checked in baggage is lost. They also said that the baggage is loaded from previous airport but it i...
May 05, 2023 by Frince
Indigo Airlines - Damaged Baggage Closed
Baggage damage by Indigo. Compensation offered by them of *,*** INR. But the customer care is now acting like it will be done and done and done. Made ***’s of calls....
Mar 25, 2023 by Shivangi
Indigo Airlines - Flight refund Open
The customer support employees of indigo are mentally harassing me. Indigo changed the timing of my flight and said that i am eligible for refund, but their refund link is not working. Since so many days i am asking them that plan B link is not...
Mar 20, 2023 by Yashaswi Gangwar
Indigo Airlines - Last minute Flight changes Closed
I had a flight from Chennai to Indore via Mumbai. Chennai to Mumbai at **.** and Mumbai to Indore at **.**. This would reach Indore at **.**. However, at * in the morning, I received a message informing that the flight from Chennai to Mumbai is...
Feb 11, 2023 by Adarsh Agrawal
Indigo Airlines - Not allowed to board Open
My flight was at *:** am from Hyderabad to Chennai on **th Jan'**. I did the web check-in in time and did not selected the seat. At the end of the web check-in process, "your boarding pass will be emailed to you before * hours of departure" was...
Jan 20, 2023 by TUHIN KUMAR
Indigo Airlines - Lost Luggage PNR Flight Open
Hi, My baggage has been missing for almost * weeks now. We were a group of ** people traveling from Port Blair to Hyderabad with a Layover of *hr in Bengaluru. We checked-in all our baggage in Port Blair and boarded both the Port Blair and B...
Dec 20, 2022 by Rafeeq Abdul Mohamme
Indigo Airlines - Fraud Closed
Company made me a job offer, After that asked me to give **** registration fee for online test and interview. After interview I was again asked to pay Rs **** for further process and also gave me the receipt of both these bills, After that agai...
Nov 25, 2022 by Tannu kumari
Indigo Airlines - Meal Not Provided Closed
Hi Team, In International travel from Doha to Mumbai, Meal was not provided, entertainment screen was not there in the aircraft. Multiple details are mentioned in flight ticket details were not provided....
Nov 16, 2022 by Saurabh Sabnani
Indigo Airlines - Rescheduling of the flight Open
The**:** pm flight from Dehradun to Calicut that was originally scheduled for that day's ** th of November has been changed.to *:** am. Our major goal in travelling is to attend the conference that will be conducted from **th November to ** t...
Nov 15, 2022 by Afshan pallikkalakathu
Indigo Airlines - Burnt by hot water on flight by hostess Closed
I had second-degree burns by air hostess not closing the boiling hot water cup she offered me. The airline admitted the mistake and promised me a voucher for a mere **** rupees but sent me a voucher for *** instead and left me in pain, no ice o...
Nov 10, 2022 by Gopika Dahanukar
Indigo Airlines - Theft in indigo flight checkin baggage PNR Open
It is to bring to your kind notice that my parents has taken flight from Patna to Pune on **th October. PNR No - KWSS*G During the journey, * luggage has been checked in at Patna airport which they got at Pune airport Flight was through Delhi...
Nov 02, 2022 by Saket Ranjan
Indigo Airlines - Negligence by Indigo Open
Indigo staff did not help me with any assistance at Bangkok Airport when I requested the boarding pass. There were ** minutes still remaining for the flight departure and they told that the flight has already left. Forcing me to buy another tic...
Nov 01, 2022 by Seema Dasila
Indigo Airlines - Harassment on excess baggage Open
I want to file a complaint against Indigo airlines regarding one incident where I was harassed by the Indigo staff on my recent travel from Kuala Lumpur-Chennai-Bhubaneswar on **-Oct-** with PNR-HVLK*B. At the check-in counter at Kuala Lump...
Oct 23, 2022 by Gyan Ranjan Pradhan
Indigo Airlines - Misleading and not providing invoice Open
The Indigo Airlines executive asked me to obtain my boarding pass from different counter mentioned that i will not be able to make it on time . After that said the boarding pass cannot be issued now and i have to change flight i was with senior...
Sep 25, 2022 by Sonia Rao
Indigo Airlines - Flight delay harassments at Indore airport Closed
Indigo flight from Indore to Bangalore got delayed and airline cited bad weather of Indore as the reason. All the other flights were operational, how come only Indore Bangalore flight is impacted? Airline people tried to be smart in covering t...
Jul 01, 2022 by Pankaj
Indigo Airlines - Flight cancellation Refund Open
I had cancelled my flight booking from Indigo(PNR : MMYG*Z) and on the page it shows that my refund is processed and payment is completed but I haven't received my money yet. ...
May 23, 2022 by Paarth Puri
Indigo Airlines - Full refund of my flight ticket on cancellation due to medical emergency Open
Sir I booked flight ticket from Mumbai to chennai for * passengers including me, GEETHA N AND MY HUSBAND AND DAUGHTER for vacation on **.*.**.But due to my leg fracture, we couldn't proceed.want to cancel and get full refund.wrote email with re...
May 22, 2022 by GEETHA N
Indigo Airlines - Refund not received Closed
I have booked etickets of Indigo flight through Amazon. After flight booking done I downloaded the Indigo App and there I booked my preferred seats and paid Rs **** through my own debit card, no agency or agent was involved in booking the seats...
May 11, 2022 by Sunita Kundu
Indigo Airlines - Denied Boarding Open
I was supposed to travel from Chennai to Doha on *th of March ****. It was not mandatory to take RT-PCR for infants below * years of age and so i didn't take one for my daughter. But Indigo denied boarding stating that it is mandatory. I had to...
May 09, 2022 by Michael Santhosh Thomas
Hi Voxya, Given below is a complaint mail sent by me, Bharti to Indigo on *th March @ *:**pm and till now I have not received any call or mail explaining the misdemeanor of the Inflight Cabin Crew that I have highlighted apart from a redundant...
Mar 10, 2022 by Bharti
Indigo Airlines - Refund not received Open
Booking reference number CM*GGQ, an amount of SAR ***. > No Refund received until date...
Feb 26, 2022 by Parthiban
Indigo Airlines - Mismanagement by Indigo in handling of flight boarding process Open
This is about Indigo flight *E **** Bagdogra-Mumbai for which me and my family, were supposed to travel. Along with me, my mother, my wife and my two daugthers (aged ** and *) had booked tickets for flying on this flight. *) On November *, ***...
Dec 24, 2021 by Shashikant Thorat
Indigo Airlines - Refund of indigo flight booking amount Open
I booked indigo flight ticket from indigo website my upcoming Flight details is from Chennai(MAA)to Ranchi(IXR) departing on *th Jan **** flight number *E *** timing is **:** to **:**. Charges below as per indigo I have paid.. Airfare Charges...
Dec 04, 2021 by Rahul Das
Indigo Airlines - Ticketing executive Open
I am applied a quaker job. After a day I got a call my cv was shortlisted. First you have to pay some money in different installments. ...
Sep 24, 2021 by
Indigo Airlines - Refund not recieved Open
I applied for refund for my airline ticket with PNR no YWKSHN on July ** **** but still recieve it....
Jul 31, 2021 by K SAI PRATYUSH
Indigo Airlines - Fraud job offer Open
I got call for job offer ...
Jun 26, 2021 by Nandini Salagudam
Indigo Airlines - Stolen of money bag Closed
I have put some cash in my bag before check in and when i was returned at my hotel and I opened that bag i found that my cash was totally missing also there’s no plastic snap locks . Money is stolen by staff of your company...
May 28, 2021 by ZALA RAVIRAJSINH
Indigo Airlines - Fake Recruitment Call andmoney transfer Closed
Avni Mishra +************, +************ Vivek Roy +************ On Saturday, I received a call from an agency, her name was Avni Mishra (+************ & +************) She told me that I'm selected for Civil Engineering job, I need to pa...
Apr 19, 2021 by Saba Samir Shaikh
Indigo Airlines - Regarding Payment deduction and booking not confirmed Closed
Dear Sir, I have booked my flight tickets from jaipur to Chennai journey dated on ** March From my account Money has been already deducted but still I didn't any confirmation ticket pls resolve this issue...
Mar 02, 2021 by Ankit Garg
Indigo Airlines - Deduct amount Open
Indigo airlines job vacancy related call than registration charges pay **** than online clear and telephonic interview clear after that document verification clear than call back Siddharth sir **** pay but request my registration charges refund...
Feb 18, 2021 by NEHA jitendrabhai chuahan
Indigo Airlines - Bag damaged Open
I had travelled from Flight for the first time from Indigo and to the sheer disappointment my bag was completely damaged and not even repairable. On lodging the complaint we were offered the voucher of **** against **** bag on denying the clai...
Feb 15, 2021 by Falguni
Indigo Airlines - Denied Boarding Closed
I would like to share my bitter experience with Indigo airlines and seek your help in this regard Reference: Airlines:Indigo Flight No: *E *** Origin: Chennai **.** Destination: Hyderabad **.** Date of Travel: **th November **** PNRS: ...
Feb 01, 2021 by Gautam B V
Indigo Airlines - Refund not credited Closed
I booked my international tickets on September ****, the flights were cancelled due lockdown and I couldn't travel. Initially they gave refund as gocash and I wanted to get my refund to my original mode of payment as go cash had expiry time and...
Jan 26, 2021 by Bharathi
Indigo Airlines - Air ticket refund Open
Dear Team, On **.**.**** I did my travel booking from Kuwait to Mumbai & return through make my trip for that i had to pay an amount of Rs.*****.**. On **.**.**** i received an email from Indigo saying that my flight from Kuwait to Mumbai (one...
Jan 10, 2021 by Kiran Ananda Bhamare
Indigo Airlines - Checkin baggage lost by Indigo Airlines Compensation is not offered for the same Open
PNR Number- HH*RVS luggage Indigo Airlines lost my checkin baggage and did not provide me refund of the lost item. I was travelling on **th November ****,from kolkata to Mangalore with a layover in Bangalore.I had given my checkin luggage in ...
Dec 10, 2020 by Soumyakanti Chandra
Indigo Airlines - Rude Customer Support Jyoti Closed
Hi , Rude Jyoti took my call on customer support. She didn't answer my call properly. She was not ready for transferring the call to any one. She kept saying nahi hoga, nahi hoga. She was very rude. When I said i may have to complain consumer ...
Dec 05, 2020 by baibhav Anand
Indigo Airlines - 26 march 6 ticket money is not refunded by goibibo Closed
i have booked * tickets from goibibo for mumbai to istanbu for ** march **** and there was sudden lockdown and after that airlines auto cancell all flights and still no refund has been initiated and no customer care is giving updates for my ref...
Oct 05, 2020 by seapark marine
Indigo Airlines - Fake Job offer Open
I was offered a job at indigo airlines, by premierplacements for the post of ground staff and got my telephonic interviews done and they asked me pay the security deposit of rupees ***** which was refundable.Later they disappeared saying compan...
Oct 03, 2020 by ARPITHA
Indigo Airlines - Fake job offer fraud Closed
I applied for aviation ground job in indigo airlines. And I got a call saying that "we are calling from IndiGo airways office from Chennai domestic airport there vacancies in IndiGo airways". I had a telephone interview and after two days they ...
Sep 26, 2020 by Kevin Benedict L
Indigo Airlines - Indigo Refund Not yet received Closed
booked a ticket in your airlines on ** march **** from delhi to Chandhigarh, (OL*H*D) but due to some error that occured at your server my payment has got cancelled and an amount of **,*** was deducted.Since the ticket was cancelled i booked...
Aug 12, 2020 by James Jim
Indigo Airlines - Boarding denied unreasonably Open
On the **nd of July I was supposed to board indigo flight *E *** From Delhi to Cochin at *:** am in the morning as I had an international flight to Muscat on the same day from cochin airport. Due to the ongoing corona pandemic, I called and co...
Aug 06, 2020 by Praveen sharma
Indigo Airlines - Refund Amount Open
Sir Help Me I have a lot of Problems with this situation the airlines didn't given my refund amount...
Jul 29, 2020 by Naseer Ahammed
Indigo Airlines - Boarding denied Open
On the ** nd of July I was supposed to board indigo flight *E *** From Delhi to Cochin at *:** am in the morning as I had an international flight to Muscat on the same day. Due to the ongoing corona pandemic, I called and confirmed at Kerala ai...
Jul 25, 2020 by Praveen sharma
Indigo Airlines - I was charged wrongly Closed
I wasbeing charged extra Rs **** for hand lugguage . I was having a kaptop bag along with a small bag both weighing nearly *.* kgs . But i was noy allowed to carry both bags to cabin as the staff at check in counters stated that * bags are not ...
Jul 21, 2020 by Nripendra Agnihotri
Indigo Airlines - Refund being not provided as per Fare Policy Closed
I had booked my flight ticket on **th Jan`** from Lucknow to Bangalore for **th March`** for ** passengers which I had to reschedule due to Pandemic & lockdown . So I re booked the same with Indigo directly for *st Aug`** under Flexi Plus Fare...
Jul 20, 2020 by PRABHAT AGARWAL
Indigo Airlines - Grievance against Indigo Airlines Open
I would like to inform you that I had booked Indigo Ticket PNR TP*TFX-*E **** from COK to BLR on ** Jul ****. I had reached Cochin Airport at **** hrs since my flight departure timing **** hrs. For web checking, I was having issues with my mobi...
Jul 19, 2020 by AMIT SINGH
Indigo Airlines - Refund not given Open
Dear Sir/Madam I booked flight for me and my brother through Happyeasy go Android Application on ** March **** booking from Bangalore to Patna via Hyderabad for ** March **** Flight. *. PNR - AG**US - Shubham Kumar *.PNR - IL*C*Q - Abh...
Jul 18, 2020 by Shubham kumar
Indigo Airlines - Refund not credited Open
Booked an air ticket by indigo airlines at the time of covid ** locked down. It got cancelled and we rebooked on another date and that also went cancelled. We applied for a refund by March * the. Till now haven't credited as they said will ...
Jul 13, 2020 by Neenu Sandeep
Indigo Airlines - REFUND NOT GIVEN Closed
PNR UKRTMW flight booked for travelling from visakhapatnam to kolkata on **.*.****. Flight was cancelled by airlines without any intimation and refund not processed/given till date. Several mails sent to their customer service but they are not ...
Jul 11, 2020 by anusha vaka
Indigo Airlines - Refund of air ticket Closed
This has reference to my booking through cleartrip agency in Flight *E **** bearing PNR NO.SFRLUI scheduled on **/**/**** from Mumbai to Kochi during covid time. The booking was made on **/**/**** against the total ticket value of Rs.**,***/-...
Jul 09, 2020 by Sajesh Kumar Sadasivan
Indigo Airlines - Money cheated in the name of indigo airlines Closed
My husband has been cheated on **-May-**** by sending some appointment orders from indigo airlines. Now when we request for money refund they are using abuse words. phone no is **********...
Jul 07, 2020 by M Robert Stebenson
Indigo Airlines - Application of cancellation charges during Covid19INDIGO AIRLINES Open
Hi, I had booked tickets for **nd Aug **** from Mumbai to Kochi and then back to Mumbai through Indigo Airlines. I have * kid of *years old and mother of ** year old travelling along with us. Due to the pandemic it is not safe to travel. Govern...
Jul 01, 2020 by Santhosh embrandiri
Indigo Airlines - Amount refund case Open
I paid the amount as they told to be charged for interview Training and gate pass and they mentioned that the amount will be refunded in case I will not join. And now I won't able to join but they are not refunding my amount. They are just maki...
Jun 30, 2020 by Indrajeet kour
Indigo Airlines - Money refund from airline Closed
Hello sir, My pnr number is PM**WD AND XNMWVA MY TICKET BOOKING WAS FROM DELHI TO HYDERABAD AND HYDERABAD TO DELHI REASON TO LOCKDOWN AND COVID-** I WAS UNABLE TO TREVEL NOW INDIGO AIRLINE NOT REFUND MY AMOUNT PLZ HELP ...
Jun 26, 2020 by Hardeep singh
Indigo Airlines - Flight fare refund Open
The flight was cancelled by airlines itself and no refund was given. It was booked in name of my mother Mrs Sandhya Agrawal for urgent travelling. We requested them on customer care to refund the flight fare amount or give flexibility to book...
Jun 26, 2020 by NITESH SUBHASH AGRAWAL
Indigo Airlines - Airlines Refund Open
Dear Sir/Madam, I had booked my flights to travel from Mumbai to Jammu on **th May **** via PNR NND**K from Paytm. However the flight got cancelled due to COVID-** issue and i was given a credit shell against the booking amount of Rs **,***....
Jun 26, 2020 by suraj gandotra
Indigo Airlines - Refund not given Open
I am Arun Balaji N from Tirunelveli, Tamilnadu. I had booked air tickets for * passengers with Indigo Airlines. The air tickets were booked on February **. The traveling date was May * for the journey from Chennai International Airport to Mumb...
Jun 24, 2020 by Arun Balaji N
Indigo Airlines - Refund not provided by indigo Open
So, i basically i booked mg flight for my parents on **may and ** may of **** for dibrugarh to delhi. And back to dibrugarh from delhi. But due to lockdwon it was not possible. Hence due to lockdown we are suffering from financial problem. ...
Jun 21, 2020 by Narendra Prajapati
Indigo Airlines - Refund not given Open
We had booked for Indigo flight from Udaipur to Mumbai dtd. June *nd. We received message of cancellation of flight on account of COVID-** restrictions. However, this seemed quite contrary to Govt. instructions of resuming domestic flight opera...
Jun 16, 2020 by Prasad Jaywant
Indigo Airlines - Cancellation Charges charged for Travel during Lockdown Open
I had booked tickets from bengluru - pune - Bengluru for travel during *th April to **th April one tickets and another *th April to **th may ****.The flights were cancelled during this time and we cancelled the booking which said that full refu...
Jun 15, 2020 by Neelam Dharwadkar
Indigo Airlines - Not given complete credit shell amount Closed
My parents tickets were cancelled due to lock down. When asked for refund the customer care executive told me that you can use credit shell and rebook the tickets within * year but i will receive only ****/- INR out of ****/- INR. Why is the am...
Jun 13, 2020 by Harjit Jaswal
Indigo Airlines - Refund not given Open
I am take ticket on ** march **** and canceled ticket on ** march **** because of lockdown till date the refund is not given and in credit shell not show my money because of cancelation the customer care told that your money in credit shell bu...
Jun 12, 2020 by Syam kumar
Indigo Airlines - Indigo airline did not initiated any refund for the cancelled flights passengers Closed
I had booked two flight tickets from Kannur to Kolkata for **nd March,****. That flight got cancelled due to Covid-**'s first one day lockdown in India. I got a call too from Kannur airport, informing me about the cancellation and assured me fo...
Jun 11, 2020 by Sumalya Barman
Indigo Airlines - Refund of Flight Cancelled due to Covid 19 Restrictions Closed
Dear Sir, I was booked * Flight ticket for my family from Home station to unit station, But the flight was cancelled due to Covid - ** Restrictions. My Booking PNR Numbers are Here - AG**QC, RIW*TM, UQGVME, RMLNFA, JK*MPG, NEDKS...
Jun 10, 2020 by RAHUL RAJ
Indigo Airlines - Refund our money Open
We are expatriate workers. We were buying * plane tickets from Indigo airline on **/*/**** from Chennai to Kolkata then guwahati ticket from Kolkata PNR number CJ*EJJ. But due to lockdown all over the country, our ticket has been canceled by th...
Jun 08, 2020 by Rasid Ali
Indigo Airlines - REFUND NOT CREDITED FROM INDIGO Closed
I tried to book ticket from BAN-BOM on **rd mar **** from indigo website. my money got deducted but ticket was not booked. from that day it is now * .* months my money is stuck somewhere. indigo doesn't answer the call or mail. I started to to ...
Jun 08, 2020 by Saurabh kumar
Indigo Airlines - Indigo flight not refunding my amount Open
I booked my flight from indigo for **th may from mumbai to mangalore...but it got cancelled on the last day...ok ..agian they made credit shell of my amount...I booked again with no choice...for Jun *nd...I waited for this day..on Jun *st It go...
Jun 03, 2020 by Ahmed Nazeer Abdul Rehman
Indigo Airlines - Payment related queries Closed
I have booked an IndiGo flight on ** May, **** for ** June, **** for three passengers. I have done the transaction for the booking but the app is showing that the transaction status is pending. Amount of Rs. ****.** has been deducted from my ac...
Jun 01, 2020 by Anju Singh
Indigo Airlines - They cancelled my flight and not returning my money Closed
My family's flight was on *th june and **th june to and from Ahmedabad to Bagdogra. They cancelled it and didn't inform. Now they ain't returning our money back. We need refund because the flight was cancelled by them. This is not during lockd...
May 30, 2020 by Ritu Mehta
Indigo Airlines - Indigo Airlines not providing FULL REFUND Open
I Have Booked Air Tickets From Bangalore To Delhi Via Indigo Airlines On Jan ** ****. PNR FH**TP. Travel Date Apr ** ****. Due To The Corona Virus Pandemic Outbreak And Subsequent Nation-Wide Lockdowns, All The Flights Have Been Suspended / ...
May 29, 2020 by VIJAYAGOPAL G
Indigo Airlines - Not refund for flight change Open
Hi, Indigo had rescheduled my flight without my consent, and I am not able to travel on new time, but they are not rescheduling or canceling my flight. I had contacted the indigo customer services several times but still no solution....
May 29, 2020 by Abhishek Singh
Indigo Airlines - Cancelled flight amount not refunded Closed
I had booked a flight from Hyderabad to Belgaum on May ** Thursday **** . The flight was cancelled from your their end but they are telling they wont refund money to bank account but refund credits which should be used within * year. I do not b...
May 29, 2020 by Saifali S Nabbuwale
Indigo Airlines - Refund not given Open
When I was in delhi I want to book a flight from del to bbi on ** March **** but the amount has been deducted in my account and no pnr is given to me. after some time I rcv a msg from indigo that then have not rcv any amount if the the amount h...
May 27, 2020 by Pravat kumar mallik
Indigo Airlines - Refund for flight cancellation not given Open
My flight on **th May **** got cancelled just few hours before the departure by the Indigo Airlines. There is no information about the reschedule and refund in their website. I faced a lot of inconvenience by this cancellation and no response f...
May 27, 2020 by Mantri Surya
Indigo Airlines - Refund of my plane ticket Open
On *th of march ****, I had booked * online tickets for **th of april **** from indore to delhi and return tickets for **th of april **** from INDIGO AIRLINES. booking amount was approx rs *****. we were going delhi to attend a wedding ceremo...
May 25, 2020 by sanjay chouhan
Indigo Airlines - Booked indigo flight from cleartrip via amazon Open
I booked the ticket from cleartrip via amazon payment gateway in *st week of june with onr no WINV*M . However my ticket got auto cancelled on **st may **:** hrs without my authorization. On contacting indigo they said cleartrip has cancelled...
May 25, 2020 by Anant kumar
Indigo Airlines - Indigo Airlines cancelled my booking and taking cancellation charges Closed
I have booked by ticket through easemytrip. com on **-**-****. The following are the booking details :- *. Passenger Name - SHIJU KUMAR *. DATE OF TRAVELLING - **-**-**** *. BOOKING ID / PNR - XMC*HD *. TRAVELLING FROM - VADODARA TO TR...
May 24, 2020 by SHIJU KUMAR
Indigo Airlines - Booking confirmation not recieved Closed
Hi,money got deducted from my account while booking my flight.but didn't recieve any confirmation.contacted customer care and they told that money will get refunded.Then again made a booking.again no confirmation.i have requested them for confi...
May 24, 2020 by Rajeev kumar
Indigo Airlines - Wrong details of flight ticket and misinformation about carrying luggage also Closed
I got different details of flight my departure time is **.**am from Pune and arrival time is **.**Pm at Delhi and in between there is also halt of *hr at Nagpur and wrong details of carrying luggage *kg and ** kg from paytm than that of off...
May 24, 2020 by Ravi Pal
Indigo Airlines - Indigo airlines Refund Closed
I have booked ticket with Indigo airlines and due to lockdown flight was canceled and amount refund initiayed to credit shell. When I contact them they says its indigo policy which is completely shit not following norms of Government. Pathetic ...
May 23, 2020 by Venkata Sainath Inturi
Indigo Airlines - Indigo cancelled ticket without any information Open
This is to inform you that PNR - PNIZQN flight is scheduled on **th may ****(Saturday) which i have booked earlier flight no . -*E- *** which is ready to take off Now my tickets are automatically been cancelled without any information on **t...
May 23, 2020 by Nikhil
Indigo Airlines - No refunds after ticket cancellation Open
My flight from Mumbai to Lucknow is cancelled by the Indigo Airlines but refund is not given by the airlines. They gave me a credit shell, that means I can use the ticket of same passengers within * year. But the atmosphere is not good for a tr...
May 22, 2020 by Randhir Pandey
Indigo Airlines - Credit shell redemption Closed
I have booked my indigo flight Ahmedabad to Kolkata, dt **-**-**** using goibibo application. My flight suffered Covid cancellation. As the flight booking has been resumed for the flights, I would like to book my tickets now. I'm unable to rede...
May 21, 2020 by Dhatri
Indigo Airlines - Indigo Airlines not providing FULL REFUND Open
I have booked air tickets from Bangalore to Delhi via Indigo airlines on Jan ** ****. PNR FH**TP. Travel date Apr ** ****. Due to the corona virus pandemic outbreak and subsequent nation-wide lockdowns, all the flights have been suspended / ...
May 12, 2020 by VIJAYAGOPAL G
I had a booking from bangalore to kolkata on **th March **** and i had cancelled my travel a day before on **th March ****. Due to corona virus there was a heavy cancellations so they didn’t cancel my ticket and showed as no show and refunded...
May 05, 2020 by Amit Jain
Indigo Airlines - MONEY DEBITED FROM ACCOUNT BUT BOOKING NOT CONFIRMED Open
I booked an Indigo flight on **th march, **** from Bengaluru to Kolkata. It was scheduled at **:**hrs takeoff from Bengaluru and it was a direct flight to Kolkata. I successfully paid the fare online (Rs ****) through upi using Google pay. The ...
Apr 24, 2020 by SUMAN MONDAL
Indigo Airlines - Refund Closed
I have booked a flight tickets from Patna to Chandigarh on **.**.***** for the date **.**.**** with pnr HFLBJF for * passengers.I contacted the airlines for refund as lockdown period is on.They replied that the amount is safe in credit shell wh...
Apr 21, 2020 by PRAVEEN KUMAR
Indigo Airlines - Non refund of full booking tariff for April PNR No MKMFSG Open
Due to lockdown Indigo cancelled the flight *E-*** & *E-*** (Kolkata to Goa) & (Goa To Kolkata). However Indigo charged from me INR ***** cancellation charge & MMT Convenience fee of INR***. When the airline did not fly only then how can it cha...
Apr 19, 2020 by Divya Shah
Indigo Airlines - Credit shell not showing on payment page Open
I booked ticket under PNR TLNFMT for flight from Kolkata to bagdogra.i was told that a credit shell has been created as flight was cancelled and it will show on as credit option on my payment page when I go for rescheduled booking. After repea...
Apr 18, 2020 by Shankar Lakhotia
Indigo Airlines - Indigo Flight Ticket refund Closed
I had booked travel tickets for April **, **** from Bangalore to Jaipur. Airline has cancelled my ticket due to lockdown and provided credit shell. I dont need credit shell as i dont have any future travel plan for next one year. I need the fu...
Apr 17, 2020 by Khushboo
Indigo Airlines - Refund for My cancelled Flight Open
My flight was cancelled by Indigo due to Covid-** outbreak but they have not provide me with a refund instead they gave credit shell which can only be used at their website while booking another flight within *year but i do not wish to travel ...
Apr 14, 2020 by Ayush Kumar Chachan
Indigo Airlines - Indigo is not refunding the cancellation amount to my bank account Open
Hi, I had a booking on **th April **** from BLR to CCU. But due to lockdown my flight got canceled. I asked the Indigo customer support for my refund but they told me that they will not provide me the money to my bank account instead of that...
Apr 14, 2020 by Soumen Mukherjee
Indigo Airlines - Airlines not allowing me to cancel booking and process refund Open
My Details are as follows Name: Naga Rajeev Paramkusam PNR: YPCP*H Flight Details: ** Apr ** - Hyderabad to Delhi, *E****, **:** I'm trying cancel my booking. The website is not allowing to do so. I tried indigo customer service no one ...
Apr 04, 2020 by Naga Rajeev Paramkusam
The travel details of self (Mr.R.Krishnamurthy) and wife Mrs.Ganga Krishnamurthy, who are senior citizens, from Chennai to Varanasi and return: onward R.KRISHNAMURTHY & Mrs.GANGA KRISHNAMURTHY SENIOR CITIZENS INDIGO AIRLINES *E-***-**-*-**** ...
Mar 25, 2020 by R.KRISHNAMURTHY
Indigo Airlines - Discriminatory Policy for rescheduling Open
I had booked to fly from Mumbai to Kochi on **th Mar by Indigo airlines and due to Corona virus epidemic I have been advised by my family doctor not to travel now and wait till ** Apr. I had contacted the airline for rescheduling my flight howe...
Mar 19, 2020 by Sabu Mathew
Indigo Airlines - Customer care denied and misbehaved just not to cancel the booking Open
The customer care made me wait for ** mins and then the agent pretended not to hear where he was constantly saying “I can’t hear u ma’am “ if you cannot hear or understand me how do know my gender? This is just a trick not to cancel the...
Mar 16, 2020 by Chandan Chatterjee
Indigo Airlines - Items stolen from checked in baggage Open
flew from Colombo to Chennai on ** Feb **** (Yesterday) at *.**PM departure. It was my first international trip with my spouse. I have given * bags for check in and after unpacking today, I have learnt that * of my watches are missing from the...
Feb 27, 2020 by Shreyans Jain
Indigo Airlines - Unethical Practice Closed
The payment was made on indigo website for **** on feb *th but when i called them for the pnr details on **th feb they say they cant give the booking confirmation and say the amount will be refunded and forced me to book at a higher fare. when ...
Feb 24, 2020 by Praveen Manoharan
Indigo Airlines - Flight cancellation refund was not fulfilled even after multiple follow ups Open
I cancelled my flighy ticket on **th december **** even after multiple calls to customer care only update is wait ** working days and nothing is done.It is almost * months since cancellation and no refund provided....
Feb 18, 2020 by Vineeth Gokarn
Indigo Airlines - FLight Cancellation and no alternative option was provided Open
IndiGo flight(s) - ₹ *,*** FlightNumber From To Deparuture Date *E-**** Pune Delhi **-**-****, **** Indigo cancelled above flight and did not provide alternative thus resulting in for me to pay * times more the price for a differen...
Jan 19, 2020 by Vaibhav Jain
Indigo Airlines - Boarding Denied Open
This is in context to PNR # TP*DSH and I am writing this to you to highlight the sheer deliberate negligence done by your ground staff who was responsible to board passengers for Flight number *E ** (A***) from Mumbai to Dubai on ** Jan ****. ...
Jan 19, 2020 by Shaista Zakir
Indigo Airlines - Refund Not Received on Medical Grounds Open
We had booked a ticket (PNR PDZR*Y) for * passengers from Ahmedabad to Dubai on **-Oct-****. We had mailed the Airline on **-Oct-**** at **.**.** Hrs to cancel the ticket on Medical Grounds of the Passenger traveling. We requested the Airline t...
Jan 09, 2020 by Rajesh Thaker
Indigo Airlines - Failure to deliver consignment at the port of disembarkation Open
My wife and I traveled through Indigo Airlines- Indore- Delhi-Doha on **th December ****. At the point of Origin, we handed * consignments to Indigo Employee Mr. Abhishek at the Indore Airport Indigo Checkin Counter Subsequently Indigo provid...
Jan 04, 2020 by ASHOK KRISHNAMA CHARY
Indigo Airlines - Indigo Airlines Booking Fraud Open
Hi We tried to book a flight from chennai to bangalore on december ** **** . We are trying to make payment and entered card details however not able to make payment . Kindly let us know why is this happening ,.This is not the right way ...
Dec 29, 2019 by prathosh
Indigo Airlines - Baggage Damage by airlines Open
We traveled via Indigo Airlines on **th November from Delhi to Pune. Flight *E ***, PNR - ZW*NRX. Our baggage was damaged by Indigo staff due to mishandling. We had seen it with our own eyes the way they handle luggage. We complained to Indigo ...
Nov 22, 2019 by Atul
Indigo Airlines - Ill treatment by Indigo Ground Staff at Ahmadabad Open
I am a wheel-chair bound senior citizen with multiple health issues. I carry a number of medications with me for my use during and after the flight. I also carry valuables such as a laptop and a camera. IndiGo always gets after passengers n...
Nov 19, 2019 by Parimal Gandhi
Indigo Airlines - Airline ticket cancellation Closed
I booked the ticket on the price of *****. after cancellation they refunded ***** according to rules. they should deduct ****. but they deducted ****...
Nov 06, 2019 by Shashi
Indigo Airlines - Indigo did not change our Open status to Flown Open
I have been flying Indio for domestic travel a long time now and never before I had a single ugly experience. But in this one to & fro flights I had nastiest of experinces. We flew by Indio operated Turkish Airlines Delhi to Istanbul to Zurich....
Nov 02, 2019 by Harsh
Indigo Airlines - Missed Flight due to Indigo Staff Closed
I had a flight from Bangalore to Mumbai for which I reached ** minutes before takeoff. For the first four minutes they told me to talk to different personnel and later said that the boarding is complete when ** minutes were remaining. I told th...
Sep 21, 2019 by Varun Kansal
Indigo Airlines - Baggage lost by Indigo Open
Indigo Airline lost my baggage and have not found it in the last ** days. They are telling they cannot find it and not providing me with any reason on how they lost my baggage when airports are the most secure places with all points covered und...
Sep 07, 2019 by Karm Kapoor
Indigo Airlines - Flight cancelled but they are taking charges Open
They cancelled the flight and now they are charging penalty....
Sep 05, 2019 by Shubham Lal
Indigo Airlines - Money deducted but seat not booked Open
PNR No: QJEJ*D I paid the money for booking seats and when I called the executive he stated that you need to book the seats again. The money was paid using google pay and the money was deducted from my account but the Indigo executive told me ...
Sep 03, 2019 by Abhishek Shekhawat
Indigo Airlines - Amount not reverted Open
I have booked Indigo flight at March **th **** from Chennai to Delhi departure date April **rd ****. The amount has been debited amount RS.****. but in payment status showing as "needs payment" and I also suggested with the Indigo customer care...
Aug 16, 2019 by Malini k
Indigo Airlines - Cheated by indigo fraud agency Open
Recently i have received a mail regarding an interview at Indigo airlines office in Bangalore. I have paid Rs.**** as registration fee as it is said it will be refunded on the date of interview. The bank slip and documents were sent to the mail...
Aug 08, 2019 by Ayna
Indigo Airlines - Refund not credited by indigo airline Open
I booked a ticket on **th May PNR/Booking Ref.: JK**GN for a trip from Dubai to Chandigarh dated **th June ****. I cancel the same ticket due to unavoidable circumstances on ** May **** almost one month from the date of the flight. I called upo...
Jul 23, 2019 by Rajpal Singh
Indigo Airlines - Baggage Lost Open
Baggage has been lost at Bhubaneswar Airport and the on duty Authorities are unable to trace my baggage. I was traveling from Patna to Bhubaneswar via Delhi. After multiple follow-up with the Indigo authorities, the answer is they are unabl...
Jul 07, 2019 by Subhasmita Mishra
Indigo Airlines - Unfair additional charges Open
I had booked Mumbai to Delhi flight on **/**/** no. *e**** Pnr eg*vxm. I had done web check-in. I entered the cost t* Mumbai airport, showed a boarding pass, cleared security check, got it stamped. I moved to gate ** showed a boarding pass whic...
Jun 30, 2019 by Dr Atikh Ahmed Sayed
Indigo Airlines - Fraud booking by Indigo Open
I booked a return Indigo flight from Delhi to Budapest scheduled on ** May ****. I booked it on * April ****. However, airlines conveniently cancelled this booking without even informing me and without any justified reason. I came to know about...
Jun 06, 2019 by Amit saraf
Indigo Airlines - Flight false booking Open
I have done a booking in indigo airlines from Lucknow to Dehradun for ** June **** from indigo app amounting to ****. They had not mailed or provided me with any SMS that I have made the booking. When I called the customer executive that why my...
May 25, 2019 by ABHISHEK SHARMA
Indigo Airlines - Mango cartoon not accepted Closed
IndiGo Bangalore refused to accept check-in mango cartoon properly packed and also put in a proper cloth bag. I requested the staff to give me writing that they refused to accept my check-in mango cartoon. The duty manager flatly refused to giv...
May 19, 2019 by Jmk lalwani
Indigo Airlines - Rude staff behaviour Open
My mother used to travel every * /* months to Kolkata for her treatment. She is a wheelchair patient. Staff forbade her to board the flight unless a doctor's permission letter is shown. Despite producing the above-mentioned letter they again de...
May 01, 2019 by Farhat shadab
Indigo Airlines - Rude behavior of airline manager Open
We have booked a flight from Hyderabad to Mumbai on Indigo airlines flight on ** April ****. One no SY*JCB for * members were late for * minutes for check-in. We begged the manager for ** minutes he didn't respond and he asked us to come for th...
Apr 21, 2019 by Ramachandra Reddy
Indigo Airlines - Items missing from the luggage Open
I am deeply saddened and in pain and anger to bring to your notice the issue of theft from my checked-in luggage from Kochi to Male Indigo flight No *E-*** (attachment enclosed). I along with my friend Vivek Krishnan were travelling to Bengalur...
Apr 09, 2019 by Raghuram Reddy
Indigo Airlines - Didn't allowed me to board the flight Open
Date: **/**/**** Flight: *E – ***/*** (Jaipur – Hyderabad – Goa ) | PNR – TMG*TX Rate : ****.** | PNR - TMG*TX Amount Paid Again: **,***.** Flight no: *E – ***/*** date: **/**/****, departure time **:** from Jaipur to Goa I re...
Mar 28, 2019 by Mohammed ashraf
Indigo Airlines - Web check in issues Open
I have booked a flight with my PNR LLZ**H from Jaipur to Ahmedabad on ** March **** where I have done my web check in my flight and I am having my seat no. I reached about **** hrs where my departure was at **** hrs. I have my brother with me a...
Mar 11, 2019 by Geetaverma
Indigo Airlines - Baggage mishandled and overcharged Closed
This is the height of limit. Rules apart and I am very well aware. On the counter, I was immediately asked for *kg excess payment I was willing for * kgs she clearly said I am asking for * kgs for check-in baggage, not the handbag. The agent go...
Mar 08, 2019 by Farhan Mohamed
Indigo Airlines - Flight missed due to irrational and unethical attitude Closed
Dear concerned, I reached the airport ** min before the departure and I was standing in the queue ** min before departure. I was made to stand in the queue (I tried approaching the guy standing at the counter he said request the passengers and...
Feb 23, 2019 by CA Atul Dewani
Indigo Airlines - Mental harassment at Hong Kong Open
We flew in Indigo Airlines from Bengaluru to Hong Kong on **th Feb ****. We took the ferry from the airport to Macao directly on landing to meet our relatives - this was smoothly done. While coming back we had an Indigo flight return from Hong ...
Feb 19, 2019 by Parth Chauhan
Worst experience from indigo airlines (lucknow -bangalore) on **th Feb **** (sunday) one of the worst exp from most reputed airlines service providers. “indigo airlines” *incident* :- along with my friends, I went to lucknow and on sunday...
Feb 12, 2019 by Saritha Anni Thomas
Indigo Airlines - Laptop weighed as handbag during checkin Open
While travelling on *th Dec ****, I faced an unique scenario, which left me wondering about the customer satisfaction and service, which a brand like Indigo claims to provide. During checkin of my luggage, one Ms Bhavna of indigo, who was sitti...
Feb 09, 2019 by Sangeeta Mishra
Indigo Airlines - Package damaged Closed
My PNR no.is JHLK*Q.... ON **.**.**** Travelled from Coimbatore to Indore via Hyderabad....after receiving Indore while I'm collecting my check in luggage saw that my travel bag is damaged... I put a padlock on that, but it's not there & it's ...
Feb 08, 2019 by Stephan Dass
Indigo Airlines - Complaint against INDIGO Inflight Meal Services JB8LWV Open
This is a complaint against Indigo inflight service- I booked Non-Veg Snacks & Soft beverage service for booking reference- JB*LWV, Jan ** flight from Hyd to Delhi for my father and when he asked for meal, they simply denied. I have been...
Jan 16, 2019 by inder sen
Indigo V Venkat Reddy to me ** hours agoDetails Pnr no:YFTU*J Indio flight : *E*** I had planned trip fromm bangalore to vizag with parents,in-laws,children,spouse and me. I have booked round trip on Jan*th and on Jan*th **** on Indigo...
Jan 09, 2019 by S.Venkata reddy
Indigo Airlines - Baggage misplaced/lost Open
Hello, I flew from Bangalore to Patna on **th of December, **** along with my mom. Please note the PNR for my ticket was B*RZ*L (since our tickets were separately booked). We were originally supposed to be travelling onboard *E-*** and *E-*** t...
Jan 01, 2019 by Animesh Aditya
Indigo Airlines - Improper handling by indigo staff Open
I along with my wife and son booked ticket in indigo airlines from trivandrum to goa on **th December at **.**. the flight got delayed and finally started st **.** from trivandrum to bangalore. My next flight is also indigo which is at **.** of...
Dec 20, 2018 by Mohan kumar
Today **/Dec/****, we had planned a trip to Bhuvaneshwar and Puri. We were * travelling which include myself, wife, our * years son and ** year mother-in-law. We reached Airport before * hr departure. My mother-in-law didn't had any identify pr...
Dec 19, 2018 by Pralhad P Teggi
Indigo Airlines - Irresponsibly cancelled well planned flight Open
This is regarding our bad experience of INDIGO Airline. We booked our flight from Delhi to Bangalore with booking number *********** (dated **rd Dec. to *th Dec.****). While coming back from Bangalore to Delhi (Flight *E-****) they rebooked it...
Dec 11, 2018 by Rekha Kumar
Indigo Airlines - Reached on time but marked no show Closed
Airlines company name:- IndiGo Airlines PNR No.:- HC*IMS Flight No.:- *E*** Destination:- Delhi to Ahmadabad Date of booking:- **/**/*** amount paid :-*****/- Date of traveling:- **/**/**** Flight Timing :- *:** A.M Problem Details as per consu...
Nov 29, 2018 by Reebjyoti Das
Indigo Airlines - Delay in joining date for cabin crew Open
Am Ritika sreekumar from CHENNAI. I was selected for the post of cabin crew in indigo airlines on **-**-** interview in Chennai. I was told by HR charmi that we would be given joining date in a month after medicals. I submitted all forms and go...
Nov 25, 2018 by Ritika Sreekumar
Indigo Airlines - Stroller not delivered Open
My self with wife and two infants travelled on **th Nov **** from calicut to patna.We had a baby stroller and they didn't deliver at patna.I made the complainant there with the tag number what was given at the time of dropping. They told me tha...
Nov 16, 2018 by Melbin Paul
Indigo Airlines - Denial for boarding even when i was on time Open
I am a doctor by profession..i had to travel from dehradun to jabalpur on Nov ** ****..i had booked a flight from dehradun to delhi by *.**am..i had a flight from delhi to jabalpur by **.**am..i reached the boarding desk sharp by * **am..but th...
Nov 12, 2018 by Aravinth N T
Indigo Airlines - Deficiency of service and misbehaviour by employee Closed
I*PZML is the pnr dated Sep ** **** flight co is indigo the staff sarodia and projoto were the accused sarodia unecessarily detained me at the counter and was serving others intentuonally and projoto supported her and misbehaved and ill treated...
Oct 16, 2018 by S.Bose
Indigo Airlines - Tag removed and gold articles in check in baggage stolen Closed
On *th I boarded the flight from Delhi to Hyderabad. Since it rained heaving I had inadvertently put a gold earring box containing three pairs of earrings in the checkin baggage. The tag was missing in the baggage I received in Hyderabad N I r...
Sep 14, 2018 by Durga Devi
Indigo Airlines - Flight check in missed by 10 minutes Closed
For a flight at *.** am on September **, ****, I reached the airport at *.** am but due to airport procedures it took me more than * minutes to reach the check-in counter. Due to armed forces discount used for the ticket, I wasn't allowed web c...
Sep 11, 2018 by Amrapali Srivastava
Indigo Airlines - Cancellation money not refunded Open
PNR VHP*RA, I had cancelled my to-and-fro tickets Pune to Bangalore on **th Aug. Today is **th Aug, I have still not received my money. ...
Aug 30, 2018 by Sunil Aggarwal
Indigo Airlines - Cheating Open
dear sir/madam i got a call and mail from ng careers and indigo airlines offering a job in indigo airlines and they are collecting money for giving job in airlines, and bank details are shared me, i was paid all the amount through bank paymen...
Aug 30, 2018 by jogula shyamkumar
Indigo Airlines - Flight Got missed due to early flight departure Open
My Pune->Ahmedabad Flight (*E-***) on **th Aug was at *.** AM. I lost my flight due the fact that they have closed boarding process before ** minutes so that flight could take off ** minutes earlier. I was at the ariport right in time but du...
Aug 26, 2018 by Deepak Arya
Indigo Airlines - Passport Mishandled Open
Indigo staff at chennai airport is highly rude and Misbehaved with us. The airline staff and Duty incharge named LEO did not allowed the passenger to travel as saying that passport is damaged. However passport was totally fine and the staff her...
Aug 21, 2018 by Bhumit Pradipbhai Dave
Indigo Airlines - Paid Extra Charges after Issuing Boarding Pass Open
I was travelling from Delhi to Chennai with * more Relatives, Dated *-Aug-**** Flight (*E-****) Dispatch time was *:** AM, and we reached Airport by **:** PM (*-AUG-****). We took the Boarding Pass at *:** AM (*-AUG-****) & we sat near to gate ...
Aug 07, 2018 by Rajan Gupta
Indigo Airlines - Loss of baggage Closed
Resp Mam/Sir, I undersigned Chandigarh airport was travelling from Chandigarh to Delhi on **th July by Indigo flight no.*E ***, PNR N*WQRB. We group of * people checked in all our ** bags.After reaching Delhi airport i could not find * bag so...
Aug 07, 2018 by Dr. Sunita Pandit
Indigo Airlines - Mistreated and denied boarding Open
@indigo*E Passenger mistreated and Denied Boarding Today when I reached the Chennai Airport on time i.e. prior to * hour on **th July **** I was denied boarding by airlines which I think was on account of overbooking of flights and despite of ...
Jul 30, 2018 by Suruchi Mishra
Indigo Airlines - Full Refund not done by Airlines Open
Our Connecting Indigo flight from Delhi to Amritsar was cancelled on **th May while we were already in transit. Indigo staff at Delhi airport didn't offer us an alternate flight and asked us to make own arrangement for onward journey and in lie...
Jul 23, 2018 by Arminderpal Singh Thind
Indigo Airlines - FFight Delay Open
Booking Reference : pnr : fj*t*u This flight took off at current time at ** AM. It is supposed to land at * PM at delhi. But it got * hours of Delay and reached Delhi at * PM. I had some flight that I missed and again had to booked another fli...
Jul 16, 2018 by Ankit Garg
Indigo Airlines - Clothes and Documents Spoiled Open
Hi Team, I was travelling from Lucknow to trivandrum. my flight was connecting from Mumbai. all my clothes and documents are spoiled during this flight.all my clothes were wet and same as my documents.all my original documents such as my pass...
Jul 15, 2018 by Amit gulati
Indigo Airlines - Indigo airlines staff misbehavior Closed
Indigo staff didn't allow to board the flight even though ** mins was left for the flight to take off. First of the flight time was *.** am on ** the July from Hyd to Mumbai. They sent message on Mobile that flight is delayed. When the passenge...
Jul 13, 2018 by Sayed Shakeef
Indigo Airlines - Refund of air ticket Closed
I booked a return flight CCU-DEL [PNR MKRTVE] on Indigo. However, to avail some credit card offers, I made the booking through GOIBIBO. *. My return flight to CCU was scheduled today. I had made subsequent plans thereafter which have signif...
Jul 08, 2018 by Abhishek Pandey
Indigo Airlines - Deny indigo boarding pass without any Valid reason and not yet refund ticket Open
Mrs. Farhana Begum, IndiGo pnr is tYDNKI - *E****, **Jul, hyd-shj, ****-**** hrs. Is confirmed... I have investor partner visa from dubai uae so i stay in india for **months due to my cancer treatment. Before i book my ticket i confirme...
Jul 03, 2018 by Farhana begum
Indigo Airlines - Baggage not delivered Open
My father and me were traveling from Amritsar to delhi Last morning .we landed Delhi Airport by * am in morning and right after that we moved to collect our luggage, we scanned and deposited * bags at Amritsar airport but at Delhi airport we re...
Jul 02, 2018 by Megha
Indigo Airlines - Unreasonable cancellation charges on flight ticket Open
Hi, I booked my ticket on ** June **** from Del - Bom which somehow by mistake took the round trip and I had to cancelled the return ticket from Bom - DEl at the same moment only. I booked through Paytm and was unaware of the cancellation charg...
Jul 02, 2018 by Dilrajkaur
Indigo Airlines - Near to crash experience Open
Hello, This is regarding the booking from nagpur to singapore via bangalore. I was travelling with my wide and two infants for the most awaited vacation trip after two years. However to our shock this indigo airline aircraft after two hou...
Jul 02, 2018 by Nikunj Dayma
Indigo Airlines - Indigo Staff didn't allow boarding Closed
Horrible staff and experienced a bad day today..my parents could not travel.. first of all announcements weren't done..my parents are quite old..second of all flight was at *:**.. my parents did manage to reach the gate by *:**, & there were **...
Jun 30, 2018 by Jacob
Indigo Airlines - Check in not allowed Closed
I have faced issues with raghav s at check-in actually I have reached on time at blore airport but the problem with itinerary printing at airport indigo counter printer is not working at the counter and it's got delayed I have reached * mint...
Jun 27, 2018 by Sumit m
Indigo Airlines - Delayed flight 6E 291 Open
The flight was scheduled at **:**. Every time I prefer to take this flight back home and every time without any failure Indigo delays the flight with a templated apologetic message that they are sorry for the inconvenience caused to the passeng...
Jun 22, 2018 by Arijit Das
Indigo Airlines - Harassment by ground staff Closed
On **th June, **** I had flight from Chennai airport to Kolkata Airport on *.**PM. Even after completing the checking and having boarding pass, when I reached to the gate by *.**PM, they had already closed the gate and I had to buy a new ticke...
Jun 21, 2018 by Sanjukta Ghosh
Indigo Airlines - Indigo lost one checked in trolley bag Open
My wife and *yr old son were traveling from Agartala to Kolkata by Indigo Flight No *E****. PNR- FI*UJK on **/*/****. Among her * checked in luggage one was a purple colored medium sized trolley bag which was not found at Kolkata airport. My wi...
Jun 20, 2018 by Angshuman Rudra paul
Indigo Airlines - Money stolen Open
I was a passenger in Indigo flight. I started my journey from Srinagar to Delhi today (**-**-****) at **.** am in flight no *E **** and from Delhi came to Trivandrum in flight no *E ***. The hand bag that was with me was transported with the ca...
Jun 20, 2018 by Henry Thomas
Indigo Airlines - Boarding not allowed in Indigo Airlines Open
I had a booking for flight from bangalore to trivandrum on june**th **** at **:** pm. I had completed my security check and reached the boarding gate at **:** pm still the gate staff didnt allow me to board my flight and forced me to pay Rs ***...
Jun 16, 2018 by Raneesh Raveendran
Indigo Airlines - Unfair amount charged for extra baggage Closed
Hi, This is second instance with me in last * months, *st instance was Indigo customer care executive did not respond to my senior citizen parents nth-number of phone calls and finally they settled the incident with me by providing lum sum amo...
Jun 11, 2018 by Jaymesh Shah
Indigo Airlines - Finicial loss due to late arrival at the destination Open
Dear Sir My self Mr Ajit Aswale and my four family members were travelling from Delhi to Mumbai via Indigo *E *** **/*/****.PRN No YHCT*A.Flight was departed at **.** from Delhi and was expected to land a Mumbai at **.**. Due to non availa...
Jun 02, 2018 by Ajit Aswale
Indigo Airlines - Airline refund Closed
I had booked * tickets for a trip from Chennai to Bagdogra almost a month in advance. I had to cancel tickets within *-* hours of booking due to unavoidable circumstances. The ticket status said refundable. But it turned out that the refund amo...
May 30, 2018 by Shweta Ramesh
Today Dated May **, Airport Not allowed to board the flights, ** mins before the schedule timing, Airport Managers I need to be board * hour before the schedule timing. Indigo' Sms sent to me at *.** Am, says I need to board from gate # ** m...
May 29, 2018 by Robin Robert Bonnerjee
Indigo Airlines - IndiGo flight access complaint Open
We just had the worst service from IndiGo on a flight to Chennai from Goa on **th May ****. We came * minutes to check in. Requested them a million times.. nobody was even close to helpful. They didn't seem to care. We not just lost money bu...
May 20, 2018 by Gowthami A
Indigo Airlines - Denied Check in Indigo airlines Hyderabad Open
I am to board a Indigo flight on **-**-**** at *.** am , having a boarding time up to *.** am.However, I did web check-in and got my boarding passes sent to me through mail. I reached the counter queue by *.**am. There was a long queue and no ...
May 15, 2018 by srinidhi taritla
Indigo Airlines - Flight Delay Open
All the passengers had boarded the aircraft at *:**. Flight was expected to take off at **:**.Only at **:** an official in flight announcement was made that there will be a delay as there was no standby pilot available.However, a firm time by w...
May 14, 2018 by Vivek Sivalingam
Indigo Airlines - Indecent Behaviour of Indigo Service staff Closed
This complaint is in regards with the indecent behavior of Mr Benson who was handling the check in counter E-* at Hyd airport(Date : **May****). He along with his colleague (working in counter E-*) were making indecent fun on Ladies (from villa...
May 13, 2018 by Sri
Indigo Airlines - Baggage not delivered/located Open
Booking Reference : S*LV*Y Origin City : Mumbai (BOM) Destination City : Bengaluru (BLR) What is the nature of your query : Complaint This is regarding our : Airport Services What's it about : Baggage Related Feedback : I was travelling f...
May 08, 2018 by neeladri biswas
We checked in * hrs before the flight departure and we reached the gate ** mins prior to the flight departure and we were not allowed to board the flight. Our check in baggage was offloaded without any notice. The airline argued that they close...
May 05, 2018 by Yoga Ramachandran
Indigo Airlines - Flight is delayed by more than 4 hours and which leads to huge loss to me Open
my indigo flight(pnr- VEU*XJ)was scheduled from patna to delhi at **:** AM. It was rescheduled multiple times and it was delayed by more than * hours.Still i have not boarded into the flight. I had a very important meeting with the client re...
May 02, 2018 by Anuj Kumar
Indigo Airlines - Flight canceled Open
I booked an Indigo flight from Nagpur to Hyderabad on **/**/**** to be travelled on **/**/****. Indigo sent me an SMS on ****/**** that the flight is cancelled due to "Indigo Operational Reason". The flight was booked through Make It Trip and t...
Apr 26, 2018 by Mohit Tiwari
Indigo Airlines - Indigo not checked the visa properly Open
**th april **** Indigo airlines pnr no – nhzg*n flight no - *E ** chennai to muscat boarding time - **.** departure time - **.** at check In process Indigo staff reviewed all my documents like passport , e-visa ( * month tourist ...
Apr 21, 2018 by karthikamani
Indigo Airlines - Cheated by Indigo Airlines Closed
I was flying from Dubai to Mumbai and my hand baggage was within the * kgs limit. I then shopped at duty free in Dubai and we are entitled to * liters of alcohol to bring back to India. At the gate, Indigo representatives were weighing ha...
Apr 19, 2018 by ABC
Indigo Airlines - Baggage Mishandled Open
Dear Sir/ Ma’am, This mail is with reference to the damaged baggage on my flight from Hyderabad to Pune on *th April **** *.** am I was on a connecting flight travelling from Indore to Pune. The PNR for the flight is L*CGJI. I boarded t...
Apr 10, 2018 by Tausif Mistry
Indigo Airlines - Missed flight: Wrong printing on Boarding Pass Open
Name : Mr. Kartik Chandna From Delhi (T*) To Bangalore Flight No. *E **** Date ** Apr ** Boarding Time **:** PM Departure Time **:** AM Seq No. ** Class Q Pnr : Dyh**p As per the details on boarding pass, I went for boardi...
Apr 09, 2018 by Kartik chandna
Indigo Airlines - Luggage received in damage condition Open
Pnr : OECRVJ Flight From : Patna to Bangalore. Date: *rd April Ph- +** ***** ***** Hi, I am a frequent flyer and always prefer Indigo Airlines. At Patna Airport, I gave my luggage in good condition but received it in damage condition...
Apr 07, 2018 by Shashank Gaurav
Indigo Airlines - Worst Customer Service in Indigo Chennai Open
Hi, I have traveled from Kuwait to Coimbatore via Sri Lankan Airways. It's a connection flight. From chennai to Coimbatore indigo Airlines tickets booked by the agency. International airlines allowed **kgs luggage. but domestic airlines will al...
Apr 04, 2018 by Gowsalya Bhaskaran
Indigo Airlines - Seeking full refund of cancellation charges (Indigo Airlines) Open
We had booked * tickets (Return) against the following PNR Nos QY*N*C, U*LDJY in November-****, Bangalore to Bagdogra (and Return), Indigo Airlines. However the very recent developments about grounding over ** Indigo Aircrafts A***-Neo due to f...
Mar 30, 2018 by Srinivas Bhat
*. myself aged about ** years and my wife aged about ** years booked our tickets from hyderabad to bangalore by Flight no.*e-***, which is supposed to depart at **:** am. we reported at the counter by **:** am. we are denied boarding pass on t...
Mar 18, 2018 by eswara rao immaneni
Indigo Airlines - Flight Cancelled with out intimation Open
I have booked a flight from Sharjah to Calicut on *th March at *.**am, reached airport by *.**am, at the time of check in I came to know the flight got cancelled. I have not get any intimation from airline/booking agent....
Mar 09, 2018 by Neethu Narayanan
Indigo Airlines - They purposefully missed my flight Open
I reached on time to the Bangalore airport to board my flight the ground crew did not allow me to go to the early check in line i told them multiple times that the check in will close in another * mins still they asked me to be in the long que...
Feb 27, 2018 by Mayur Patankar
hi my name is chaman kadam, my pnr no. is M*L*TB indigo flight *E**** from pnq to del on *th of feb **** has been cancelled by you and my refund of money is not processed till yet. I talked to mukesh on *rd of feb and confirms my cancellatio...
Feb 17, 2018 by chaman kadam
Indigo Airlines - Check-in denied Closed
Today morning I had an Indigo Flight from Kolkata to Visakhapatnam at morning ****. When I queued upto check in for the flight at ****, the queue was already too long. I waited for another ** min for any final call outs for Visakhapatnam Flight...
Feb 14, 2018 by Swaraj Mohapatra
Indigo Airlines - Flight preponed Closed
This is regarding my indigo itinerary for PNR: QDN**T I have had a very terrible experience with the airlines. The flight was scheduled for *:** pm on **th December ****. The flight was rescheduled without any proper prior notice in time. I...
Jan 18, 2018 by Bhavya Dhamankar
Indigo Airlines - Flight missed due to unprofessional way of Indigo at Delhi Airport Closed
Flight Number *E****, Date *th Jan **** (New Delhi to Bhuvneshwar) Passenger Name: Praveen Kumar Gupta Flight was scheduled at *:** AM. I reached airport on time. Got my boarding pass within time. I was awaiting to catch the flight. I was...
Jan 12, 2018 by Praveen Kumar Gupta
Indigo Airlines - Handbag dimension trolley checked in and charged extra Closed
I was traveling from Kolkata to dibrugarh via indigo flight *E *** on **th Dec ****. I had ** kg check in luggage and a small trolley of specified dimensions to be carried as a cabin luggage. But at the Kolkata airport check in counter the indi...
Dec 29, 2017 by Srijan Sen
Indigo Airlines - Indigo looting senior citizens or disabled Open
On Nov-** I was traveling from kolkata to Mumbai with a senior citizen who needed wheelchair assistance. The airlines didn't provide any help instead left the flight *** early. They charged me Rs.**** to get us onto another flight although th...
Dec 07, 2017 by Suprakash Nandan
Indigo Airlines - Take Extra Money for Baggage Open
I was traveling *st time in airline Through indigo pnr abc**j dated **.**.**** from ahmedabad to trivendrum in my ticket i have ** kg baggage allowance included however at the time of boarding they can ask me to *** rs for extra baggage cost. ...
Nov 27, 2017 by JEKILPANCHOLI
Indigo Airlines - Loss of Time & Money Open
Flight Gate closed with announcing Final call even though security check in has done. All other Airlines are givning Final call before closing the gate. Only * Min delay has happend to reach Gate & hence missed the Flight & there by Important b...
Nov 14, 2017 by Swamy Satish
Indigo Airlines - Cancellation of Air ticket Closed
I have Booked an Airline ticket using PayTM platform. By an accident, Indigo Staff cancelled my tickets while we were on call and later claimed that it was done by an anonymous using their website. They are now asking me to track the IP address...
Oct 17, 2017 by Ishant Jain
Indigo Airlines - Rude nature of staff Closed
At Trivandrum domestic airport one of IndiGo staff, did not allow me to take boarding pass and luggage check in, even though I reached **min prior to scheduled departure time(*:**AM) (in ndiGo Itinerary you have clearly mentioned that Boarding ...
Oct 06, 2017 by suri
I n my husband had a booking from Jaipur to Goa (pnr- O*TJSV). But we couldn't board the flight. As we arrived to the airport i noticed my husband had some rash coming on his face so we went to the doctor to concern available at emergency room ...
Sep 17, 2017 by Aakrati
Indigo Airlines - Price charged very high though booked early Closed
Price have changed heavly...I booked a ticket of *th October **** Price have changed heavly...I booked a ticket of *th October **** for Ahmadabad to Chennai pnr no LHUK*U I booked for RS **** without baggage but now it's only rs**** Please h...
Aug 27, 2017 by Chandni jain
Indigo Airlines - Flight tickets cancelled with out any information Closed
My flight tickets were cancelled without any information and ni response paytm...
Jul 13, 2017 by Bharat Khandelwal
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