Indigo Airlines
- Cancellation Charges charged for Travel during Lockdown Open
Neelam Dharwadkar filed this complaint against Indigo Airlines on Jun 15, 2020
Resolution Demanded:
Refund
I had booked tickets from bengluru - pune - Bengluru for travel during *th April to **th April one tickets and another *th April to **th may ****.The flights were cancelled during this time and we cancelled the booking which said that full refund will be initiated on the source account .When we got the details it mentioned cancellation charges for both tickets . When asked the airlines is saying that you cancelled the tickets with applicable charges .
But no cancellation deduction were shown before cancelling .As it was lockdown and all flight were cancelled is it justifiable to charge the cancellation charges.
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Indigo Airlines
OYO Hotels
"Number of times I tried to get a refund from OYO but they did not bother. But after I approached Voxya, they nicely handled the matter and I got my refund."
Samit Brahmachari
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