1. Home
2. Companies
3. Firstcry.com

Firstcry.com ^(11/23)

Firstcry.com - Late Delivery of Product and Refusal to Return it ^Open

I purchased a product from FirstCry.com on **st October for Rs.****. It was a jacket for my son. I needed it for my holiday for which i was travelling on **th October (attached proof) until **th Nov (can share proof but unable to upload docu...

Nov 12, 2024 by Shabnam

Firstcry.com - Wrong Product Delivered and Refund Request Denied ^Open

I ordered a product from FirstCry (Order ID: ********VQE****AEA). I purchased a ***-piece unicorn coloring set but received a completely different product — a console game — which is not similar in any way, and the prices don’t match eith...

Oct 01, 2024 by Sandhya Mahalingam

Firstcry.com - I have placed an order Out of items I have ordered I returned some of the items because of size fitt ^Open

I have placed an online order with Firstcry.com. Out of items I have ordered , I returned some of the items because of size/fitting issue. The delivery partner collected the returned items from my house and after carefully inspecting the items ...

Nov 24, 2023 by Ritesh kumar

Firstcry.com - Didnt received my refund ^Closed

I had ordered combo of * flash right laminated cards fruits vegetables nd animals from.first cry app but when I received the cards its not laminated so I return all product to Fristcry bt after returning the product they are not refunding my a...

Oct 29, 2023 by Taskin Hadi

Firstcry.com - Item status is showing delivered but product is not delivered yet ^Closed

I have placed placed * order is firstcry website but * of them are showing as delivered but products are not received yet...

Oct 03, 2023 by Swaroopa Sharma

Firstcry.com - Package not delivered ^Closed

This complaint is for not taking the follow up of my delivery related case by firstcry.com & I kept chasing for my parcel delivery since **th August ****. Everyday, I talked with their executives & even a supervisor named Chetna but no one both...

Sep 11, 2023 by Parul Yadav

Firstcry.com - Return pickup is not done ^Closed

order ID .********PEMFB**D*B done on **th July **** is delivered and i am not satisfied with the product of what the description is and done the return. Return is accepted and return pickup is initiated but it never happened. They are keep on t...

Aug 28, 2023 by Naveen Elikatti

Firstcry.com - False information provided at website now company not taking the product back ^Closed

Hi , We had ordered baby bottle for * month plus . but after opening the package we found that the nipple size is not even suitable for a * year old kid. How am I supposed to use it for my kid who is * months old , if she chokes or anything ...

Aug 23, 2023 by RAJ KUMAR DAMANI

Firstcry.com - Refund ^Closed

There was an order from October ****. I returned two items from that and received a refund for them. I placed new order in March ****. The company canceled my fresh order and refunded the amount after deducting the cost of two items that I retu...

Mar 21, 2023 by Sanjeev Arora

Firstcry.com - Pickup not done no replacement ^Open

Firstcry has blocked our money by not providing a replacement request. I have been checking with their team for around ** days now but no help from them. The replacement was made for the product for which their assembly team confirmed a replace...

Mar 01, 2023 by Sahil Kalra

Firstcry.com - PACKAGE NOT DELIVERED ^Closed

I HAVE ORDERED ON ** JANUARY . THEY HAVE POSTPONED DELIVERY DATE MANY TIMES . AND AT LAST THEY CANCELLED MY ORDER WITHOUT MY PERMISN. THEY HAVE DELIVERED MY MANY ITEMS BEFORE ALSO ON THAT SAME ADDRESS AND NOW NOT DELIVERING THE LAST PRODUCT ,T...

Feb 08, 2023 by DILIPSINGH

Firstcry.com - Package not delivered since 10 days ^Open

Ordered Diapers worth ****/- with order no - ********NIY****B**. Order date - **th Dec **** Expected date of Delivery = **th Dec **** Have not received the product till **th Dec **** and the delivery partner tells a lie that we are not ava...

Dec 30, 2022 by Ameen

Firstcry.com - Money deducted with order not placed ^Open

Money was deducted but due to technical problem order was not placed...

Nov 09, 2022 by Avneet Kaur

Firstcry.com - Package not delivered ^Closed

I ordered FunBlast EVA wooden finish floor puzzle Brown * quantities costing Rs.****.** on **th September **** with order ID *******GJB*CD**D*. Their system has been showing the product is out for delivery from *st October. I can't even cancel ...

Oct 12, 2022 by PRAMIL RANJAN SUTAR

Firstcry.com - Product missing ^Closed

have recently ordered * products all in the quantity of * from first cry . I have * out of ** but have not received * tshirt. It was prepaid order . I raised complaint on firstcry through their app and the response which I got is that they hav...

Jul 25, 2022 by Swati khanduja

Firstcry.com - Package not delivered ^Open

Dear Voxya Team, I have placed order (Order#*******ENMEDFDABD) on **st Aug and expected delivery date was *th Sep **** and till date there is no action or proper response from Customer Service assistance. for each and every email their respon...

Sep 14, 2021 by Syed Sharjeel Yawar

Firstcry.com - Cheating with customer money and time ^Closed

I have returned the product to the delivery agent during return pickup. It is more than half month and refund is not initiated. I had multiple calls with customer care on this and they are simply saying that it has been escalated to the necessa...

Jan 28, 2021 by Ratnakranti Silla

Firstcry.com - Refund Fraud ^Open

I ordered few things from firstcry and then returned it. Pickup guy pickedup everything and i haven't received my refund yet. After complaining various time they say we haven't received your product. In this case who should bear the loss??? ...

Jan 14, 2021 by Sukhmeet Bhatia

Firstcry.com - SHIPMENT NOT DELIVERED ^Open

Sir I have palce an order for my baby on ** Oct ** having order id ********PHZAC*D*DD. Suddenly on **th October it's showing delivered but it didn't delivered. I have complaint regarding this with request ID ********. But issue didn't resolved ...

Nov 06, 2020 by Hansraj Soni

Firstcry.com - Product broke down in 2 weeks ^Open

Purchased "babyhug happy hippo tricycle with canopy" tricycle for my daughter's *th birthday. With very low usage by my daughter, tricycle's handle got broken down from main frame even though my daughter is just ** Kgs in weight. I filed compla...

Aug 28, 2020 by Roshan Thomas

Firstcry.com - Product not yet delivered within stipulated time ^Open

product was shipped via XpressBees ( Babyhug Funky Manual Ride On Car With Steering Wheel - Blue) from order no:- *******SA***CC*** with AWB # *************. The estimated delivery date for the same was **/**/**** and it was ordered on **/**/*...

Nov 24, 2019 by Pavani Srinivas B

Firstcry.com - Refund not Received ^Closed

Hi, I have initiated a refund of Rs ****.**/- against order number *******SAW******* from firstcry on **th Aug ****. They are saying they have sent me the amount on **th Aug **** but I didn't receive the money yet. The bank statement was shared...

Oct 03, 2019 by Namrata Panigrahi

Firstcry.com - Package not delivered ^Open

I have not received the order but there is no proper reply from firstcry. It's been * days still they are doing anything....

Jun 16, 2019 by Omkumaran Devaraj

Are you Firstcry.com?

Resolve Complaint

Are you Lawyer?

Help Consumers

Recent Insurance Complaints

How to file a complaint against Firstcry.com

Go to "File a Complaint" page
Choose Firstcry.com and write your complaint in detail
Enter your personal information to create an account
Get refund / replacement / damages from Firstcry.com