Firstcry.com
- I have placed an order Out of items I have ordered I returned some of the items because of size fitt Open
Ritesh kumar filed this complaint against Firstcry.com on Nov 24, 2023
Resolution Demanded:
Damages
I have placed an online order with Firstcry.com. Out of items I have ordered , I returned some of the items because of size/fitting issue. The delivery partner collected the returned items from my house and after carefully inspecting the items (even verifying by OTP for each product) and satisfying that the products are unused and in same condition as received and tags are intact, the refund was initiated into my account . Then after some days I placed another order with firstcry. Firstcry cacelled my order from their end and debited my this amount saying that i have not returned the right items to them previously. And they cancelled my this order and debited my this order amount ..Ridiculous… Even their customer care team is running a larde scale fraud in collaboration with the so called warehouses.. Even after contacting them multiple times they are not refunding my amount.. Their Sr Manager Mr. Shivam is very much involved in this .. He himself is saying that they won’t refund any amount and not even transferring the call to his superiors so that i can represent the case .
Are you brand?
Are you Lawyer?
Firstcry.com
Goibibo
"After my complaint was taken by Voxya. I got my refund. And also I got the explanation for the delay happened from the company side. Thank you very much voxya."
Rakesh Mari
Related Complaints
Firstcry.com - Didnt received my refund Closed
I had ordered combo of * flash right laminated cards fruits vegetables nd animals from.first cry app but when I received the cards its not laminated so I return all product to Fristcry bt after returning the product they are not refunding my a...
Oct 29, 2023 by Taskin Hadi
Firstcry.com - Item status is showing delivered but product is not delivered yet Closed
I have placed placed * order is firstcry website but * of them are showing as delivered but products are not received yet...
Oct 03, 2023 by Swaroopa Sharma
Firstcry.com - Package not delivered Closed
This complaint is for not taking the follow up of my delivery related case by firstcry.com & I kept chasing for my parcel delivery since **th August ****. Everyday, I talked with their executives & even a supervisor named Chetna but no one both...
Sep 11, 2023 by Parul Yadav
Firstcry.com - Return pickup is not done Closed
order ID .********PEMFB**D*B done on **th July **** is delivered and i am not satisfied with the product of what the description is and done the return. Return is accepted and return pickup is initiated but it never happened. They are keep on t...
Aug 28, 2023 by Naveen Elikatti
Firstcry.com - False information provided at website now company not taking the product back Closed
Hi , We had ordered baby bottle for * month plus . but after opening the package we found that the nipple size is not even suitable for a * year old kid. How am I supposed to use it for my kid who is * months old , if she chokes or anything ...
Aug 23, 2023 by RAJ KUMAR DAMANI