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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
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Resolution
Amazon Farganinc Almonds - Wring product received and not taking back Open
I have ordered * kg farganic almonds on **th september and received ***gm almonds on **th september instead of my actual order. Now amazon service team is clearly denying and saying we have delivered product at right address whereas i have not ...
Oct 01, 2020 by Satnam Singh
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