File a Complaint against Ajio
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Ajio?
If you are not satisfied with Ajio, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Ajio and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Ajio
But before filing a complaint, you should
a. Contact the customer support of Ajio first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Ajio - Refund Not Received Closed
I did not received the refund for the return ID #RT******** while it is showing that refund initiated on **th July, ****. But It has not been credited in my bank account. I am trying to contact ajio through mails or contact no. but they are not...
Jul 31, 2021 by Ritvik Raj
Ajio - Refund releted Closed
Maine Kai bar complene Kari par koi response nhi Mila,pass book ki cop*y BHI mail Kar Di abhi tak koi response nhi aya plz urgent my problem sovle pichle *month se presan Hu par koi problem solve nhi hui my contect no**********...
Jul 31, 2021 by Sneha tiwari
Ajio - Unable to return product Open
Hi, I ordered two products from ajio, it was delivered on ** July but in the app, it a not updated showing out for delivery and I want to return the products but I am unable to generate self-care returns due to this issue. I called them equall...
Jul 31, 2021 by Madeeha Afreen
Ajio - Product were missing in the package Open
Yesterday i received my shipment (FL**********) in that package i have only received two product and the remaining two product was not there in the package same has be shown and updated to the delivery executive and on the package it was mentio...
Jul 31, 2021 by Rohit Gupta
Ajio - Not available to return Closed
Hi, i ordered a product from ajio, it was delivered on ** july but in the app it is not updating and i want to return it but not able to return because of the issue. I called them many times but they are not providing me any resolution..they on...
Jul 31, 2021 by Divya goyal
Ajio - Refund Closed
I got my order cancelled like ** days back they told me that they Will refund within *-* working days still no refunds given Even the costumer care is not available...
Jul 30, 2021 by RISHU Sarangal
Ajio - Return not picked up Open
I have ordered neraly for Rs ***** in Ajio.com. The below showed products are not fitting to my size.i want to return the products, The products are attached with the tag,but still the delivery boy is not picking back stating that the code ...
Jul 30, 2021 by Sandhya Kalidoss
Ajio - Refund not received Open
Hi, i returned one jeans of amount **** Rs. Order number #FL********** Refund ID #RT******** Status there is visible as refund initiated since a long time but till now we havent received the refund.Please reply as soon as possible. Tha...
Jul 29, 2021 by Monika singh
Ajio - Refund problem Closed
i called many times to there Troll free number, and no one responded me. I equally mail in Ajio for refund "refund-confirm@ajio.com", but same result no one reply me....
Jul 29, 2021 by Ayan Banik
Ajio - Order not delivered Closed
I have ordered fro ajio app on ** july with order id # FL**********. I have not received the order bt its showing order delivered on ** july....
Jul 29, 2021 by Chaitra k s
Ajio - Order cancelled money not refunded Open
order with ID: FL**********.I am have placed order containing ** items. I have totally paid Rs **** against whole order. Total order amount : **** Less coupon dis. - *** Less bank dis. - *** Total amount paid. : ***...
Jul 28, 2021 by Loveena
Ajio - Package not picked up because of some EAN issue Closed
I recieved a product from ajio (Orchid blue cargo pants) on ** july. I want to return it because of wrong size. The product is being return because of mismatch ean no. The ajio is not replying my to my email query as well....
Jul 28, 2021 by Nikita kharola
Ajio - Refund not received Closed
I have ordered items from your apps and returned some of them due to various issues. RETURN id's for orders are as follows- *. RT******** *. RT******** I have not received the refund yet. For one time refund was issued on ** June and for...
Jul 27, 2021 by Prashant Tomar
Ajio - Refund not received Closed
Return pick up is done but I have not received my refund yet also in App it's not showing that return pick up is done. The delivery guy who came in was new and didn't know haw to pickup the return. I have mailed to customer care of Ajio and als...
Jul 27, 2021 by Vrishti Verma
Ajio - Refund not received Closed
One of my item picked up but didn’t receive the refund or any update on app about picking up the package. Other * items no refund yet. Sent multiple emails and called too but the problem not solved Order no: FL********** Thanks ...
Jul 25, 2021 by Hema
Ajio - Return products not picked up Closed
I created return request for * products around end of June. And the products were suppose to be picked up by *th July. But it did not. So I raised multiple complaints reg pickup not done and got no solution till now. I have tried talking to the...
Jul 25, 2021 by Prabhjot Kaur
Ajio - Return pick up not done Open
I ordered sheopid chappal and one saree the two products I sent a return request but they didn't take my product date also left I compliant through email but they didn't respond.i was tried for contacting but they didn't please resolve my two r...
Jul 24, 2021 by Navya
Ajio - Returned my product but still show that the product is with me Open
Shoes i received were smaller in size ,so i made a return request.my order was picked up ,but still the status is as "product delivered" and "return cancelled ". But they picked up the product. Wen i tried calling or mailed them,i dint get any ...
Jul 23, 2021 by vinit kumar
Ajio - Exchange not fulfilled Open
Had placed * orders for Brooks brothers tshirts from AJIO mobile app Dated July ** with order IDs - FL********** and FL**********. Due to size issues an exchange order was placed after delivery of the * products. The delivery executive who...
Jul 23, 2021 by Dr Karanbir Singh
Ajio - Haven t received refund even after multiple complaints Closed
I ordered two pairs of sandals out of which only one was delivered which had to be returned because of the quality of the product. Haven't received a refund yet. It's been **+ days. They don't respond. Never even received the second pair. ...
Jul 20, 2021 by Riddhima Arora
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Questions about Ajio
Ask questions about Ajio and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Ajio?
Mail ID- customercare@ajio.com
Customer Care Number - 1800-889-9991
What is Ajio office address?
What is Ajio customer care email?
AJIO c/o Reliance Retail Limited SS Plaza, 74/2 Outer Ring Road, BTM Layout, Bangalore-560068.
Where to find Ajio discount coupons?
To getAJIO Coupon Code use GrabOn site ( https://www.grabon.in )
Nair Vineeth - Chief Executive Officer - AJIO.com
Who is the Owner / CEO of Ajio?
Nair Vineeth - Chief Executive Officer - AJIO.com
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