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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Air Port Authority?
If you are not satisfied with Air Port Authority, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Air Port Authority and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Air Port Authority
But before filing a complaint, you should
a. Contact the customer support of Air Port Authority first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Air Port Authority - Waiting facility during non operation hours Open
All airports which are closed for few hours ( non operational period of the day/ night, should have at least one waiting hall with good facilities so that passengers who visit airport *-*: hours before due flights are not exposed to bad weather...
Oct 29, 2023 by Nand Kishor Mishra
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