Zoomcar India Pvt Ltd
- Zoomcar - Fraud in Ahmedabad Closed
I hired zoomcar for ** days, **** Km in Ahmedabad (booking JPS**CJSU) and had a very bad experince with their staff, call centre and car and now they are not refunding the fuel money to me. Please read through the points and not book zoomcar
*. They take all the money in advance, so I paid everything.
*. At Car Pickup (Ahmedabad, Formula-* Basement), the staff was very rude, never showed any papers or car condition and asked me to take the car (which was not even washed), the spare tyre was punctured (and one more tyre was punctured, which I found out afterwords) and I was not even told.
*. I refused to take the car and called the call centre, to which they took sometime (dont know for what) but after ** minutes they said that there is no other car and the booking cannot be cancelled (no refund, remember they had taken the full amount) (they said they will get the spare tyre punctured repaired, which they did), since I had a long ** day tour planned and no other option I took the car
*. The cars tyres were in really bad shape and I had * punctures in ** days !! Every second day I had to get it repaired. The fog light was broken, there were loads of scratches on it. The car was not mentained at all.
*. Anyway, when I got back and told them about this, the staff got angry and for spite he said 'he will claim damages'. So for some imaginary thing I am being claimed Rs.**** in 'car damage'.
*. I refuled the car four times (Rs.**** each) and submitted all the original cash recipts from the petrol pump (which is Rs.****). From this they have re-imbursed only Rs.****
*. So they have cut Rs.**** and now when I called them (call centre), they are saying that they will not give me the Rs.**** back.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
"I was waiting for my money for long. But Voxya sent Legal Notice to Wisdom Jobs through an Advocate and I got money within 3 weeks. Thanks for the support."
Refund not processed of Rs **** since * months...
Mar 06, 2021 by Shourya joshi
I have cancelled my Zoomcar booking on Nov **, **** and its been more than ** days now and still I didn't recieve my refund. When contacted with their support team via phone, they tell that within ** hours the refund will be processed but which...
Feb 10, 2021 by Gowtham
Cancelled a booking ** days prior to schedule journy in November. Tried every way contacting them on every platform, even on their app. No response anywhere. Only received DM in twitter saying to wait * weeks , *weeks etc every time. No prog...
Jan 08, 2021 by Nikhil Omar
Booking ID: JPS*NV*** Completed on **th OCT But still my ****rs refund is not given by Zoomcar also they are not even imforming me about the delay. ...
Nov 21, 2020 by Sathish G
Booking ID JPS*NE*MT, Refund pending of INR **** , its over month, Many customer are facing same issue. Its Customer hard earned money that Zoomcar is looting...
Nov 04, 2020 by azmat ali