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Zoomcar India Pvt Ltd (13/38)

38 Total Complaints
13 Total Resolved
34.21% Consumer Satisfaction

If you are searching for Zoomcar India Pvt Ltd Review on internet then you have reached the right place. You can read the full Zoomcar India Pvt Ltd Reviews here. Get answer to questions like if Zoomcar India Pvt Ltd is real or fake? Zoomcar India Pvt Ltd is legit or scam? if Zoomcar India Pvt Ltd is safe? All Zoomcar India Pvt Ltd reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Zoomcar India Pvt Ltd so that it help others to make wise decisions. The Consumer satisfaction score of Zoomcar India Pvt Ltd is 34.21% because out of 38 consumer complaints, only 13 are resolved.

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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

How to file a Complaint against Zoomcar India Pvt Ltd?

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Zoomcar India Pvt Ltd - BOOKING ID JPSNCLBAT Denied Car Rental before Pickup Closed

I am very dissatisfied with the service I received from Zoomcar on **rd February ****. I had booked a car (Booking ID: JPSNCLBAT) for a trip of * days, and at the time of pickup, the host refused to provide the vehicle. To make matters worse, w...

Feb 06, 2023 by Gaurav Saini

Zoomcar India Pvt Ltd - Need costomer details as he had hit and run police case Open

I'm host on zoomcar so i registered my car - MH**CM **** . The last trip was done by client - JPSNCK*DM - Suraj Gokul Patil he started trip on * st jan and ended on * th jan *.** AM. In between of trip he had accident and * person are in p...

Jan 06, 2023 by Vaibhav Tekale

Zoomcar India Pvt Ltd - No refund resolution from Zoomcar support for car breakdown Open

We booked a zoom Renault Kwid from *AM, **th December to **PM, **th December. We tried to communicate with the team more than ** times and there was no resolution whatsoever. Customer service is pathetic to be honest. Repeating the story ...

Dec 18, 2022 by Sriram Girivasan

Zoomcar India Pvt Ltd - Multiple Issues with Zoomcar Host Program Open

On **th March, Zoomcar executive came and installed GPS device on my car. I gave all the documents required for KYC like Driving License, Aadhaar Card, PAN Card and Cancelled Cheque for payouts to be received from Zoomcar as a Host. Immediately...

Apr 14, 2022 by Vinay Singh

Zoomcar India Pvt Ltd - Delay in Security Deposit Refund Closed

I completed a trip with Zoom Car on October **th, I have waiting for my refund since then. I have posted multiple tweets on their handle but they ask for more info and don't take any actions. Please help me with this issue....

May 03, 2021 by ADITI SATYA

Zoomcar India Pvt Ltd - Not getting refund Open

I had two bookings (*'Oct'**: JPS*NFTAV and **'Nov'**: JPS*NDT*X) and paid the security deposit at the time of booking, tried contacting the team many times, they are not replying to any of my emails and nor refunding my money. I am not able to...

Apr 02, 2021 by Shoaib Mohammad

Zoomcar India Pvt Ltd - Refund not given Closed

Refund not processed of Rs **** since * months...

Mar 06, 2021 by Shourya joshi

Zoomcar India Pvt Ltd - Zoomcar Not Refunding my money Closed

I have cancelled my Zoomcar booking on Nov **, **** and its been more than ** days now and still I didn't recieve my refund. When contacted with their support team via phone, they tell that within ** hours the refund will be processed but which...

Feb 10, 2021 by Gowtham

Zoomcar India Pvt Ltd - No refund 3 months due Closed

Cancelled a booking ** days prior to schedule journy in November. Tried every way contacting them on every platform, even on their app. No response anywhere. Only received DM in twitter saying to wait * weeks , *weeks etc every time. No prog...

Jan 08, 2021 by Nikhil Omar

Zoomcar India Pvt Ltd - Refund not done Closed

Booking ID: JPS*NV*** Completed on **th OCT But still my ****rs refund is not given by Zoomcar also they are not even imforming me about the delay. ...

Nov 21, 2020 by Sathish G

Zoomcar India Pvt Ltd - Zoomcar not Processing Refund Closed

Booking ID JPS*NE*MT, Refund pending of INR **** , its over month, Many customer are facing same issue. Its Customer hard earned money that Zoomcar is looting...

Nov 04, 2020 by azmat ali

Zoomcar India Pvt Ltd - Refund not provided Open

I had * bookings with Zoomcar under their ***% off offer. I cancelled the bookings due to the pandemic. According to Zoomcar, their refund policy stated that refund will be initiated within **-** days. They have now changed it to ** days. The ...

Nov 03, 2020 by Nihar Chitnis

Zoomcar India Pvt Ltd - Refund not recieved Open

It's been * months and zoomcar has not refunded the amount....

Oct 20, 2020 by Tirthadeep Das

Zoomcar India Pvt Ltd - Zoom car India Pvt Ltd Refund Closed

Booking Id: JPS*NPKR* I booked a vehicle on **th June **** from ZOOMCAR USING THEIR APP and i had faced several issues after booking to starting the journey, the car was cancelled and replaced multiple times. At the start of journey the car ...

Aug 29, 2020 by Nazir Khan

Zoomcar India Pvt Ltd - REFUND Closed

I had booked a Car on **th June **** from ZOOM CAR THROUGH THEIR APP FOR USE FROM **TH JUNE TO *ND JULY ****. Within mins i had to cancel this as Sunday was a Lockdown in Kerala. It has been a month and no refund has been done. repeated calls a...

Jul 16, 2020 by SANTOSH

Zoomcar India Pvt Ltd - Refund not received Open

I did not receive my security deposit and fuel reimbursement amount of ₹****. It’s more than ** days from the date of journey. REFERENCE ID OF BOOKING JPS*N*DKT ...

Jul 04, 2020 by Pradeep Vignesh

Zoomcar India Pvt Ltd - Refund not received its been around 2 months Open

I canceled my Zoomcar booking (booking id JPS*NKSYA) on **th April **** due to lockdown. I got the refund processed email on **th April **** (screenshot attached). As per the policy (which says that amount will be reflected up to ** days), ...

Jun 12, 2020 by Jyoti Prakash Mohanta

Zoomcar India Pvt Ltd - Deducted money from claimed bill Open

Zoomcar is not providing details of amount deducted the claimed amount was ****/- but got a refund of ****/- with an explanation saying 'Fuel bill can only be reimbursed as per estimate derived on the kilometer driven by and the ideal kilometer...

Oct 24, 2019 by K s sanil

Zoomcar India Pvt Ltd - Refund amount Open

Dear Team, I booked a car(scorpio) with fuel for *** kms free on **rd July at *:**AM as my brother was going abroad. I picked up the vehicle from bharat nagar backside of vimal theather. When I took the vehicle there was only * litres of ...

Jul 25, 2019 by Mohammad Ashfaq Hussain

Zoomcar India Pvt Ltd - Promise not fulfiled Open

I have made a booking with Id-JPS*BUWU* on **% offer & it was cancelled as when I went to pick the car and checked the documents, I found that the Insurance got expired ** days back and it was not renewed. And it was risky to take the car for...

Jul 16, 2019 by Ramesh

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