Nazir Khan filed complaint against Zoomcar India Pvt Ltd on Aug 29, 2020
Booking Id: JPS*NPKR*
I booked a vehicle on **th June **** from ZOOMCAR USING THEIR APP and i had faced several issues after booking to starting the journey, the car was cancelled and replaced multiple times. At the start of journey the car was not clean nor sanitized as promised, i still have the pictures with me and i had already notified of that issue back then. After this my fuel bill refund is not been made and its like been several months time ZOOMCAR have been continuously giving me excuses. Everytime i speak with the customer care executive they say next week OR month end and past few weeks i have hearing like they will do it without a timeline mentioned as if they have no idea. I have had my patience and can't take this anymore. I can't keep following up with these guys weekly for the payment, it's like Zoomcar is making me beg for my money. Very disappointed and will never use the service again. Need refund immediately.

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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