ZestMoney
- ZestMoney is failed to Refund amount Open
Rushabh Sanjaykumar Shrishrimal filed this complaint against ZestMoney on Oct 01, 2022
i booked flight tickets on gobibo on **th September **** and used zestMoney as pay later wallet to pay the amount . So after payment completion I got mail from Goibio stating that because of bad server tickets got cancelled and *** amount will refund back to the zestMoney. But before getting this mail. I already repaid all the loan amount along with process fee which *****.** rs. So zest money received payment from my side as well as refund from Goibio. So I requested them for refund by sharing all the details like statement , transaction details , Goibio cancellation mail. On the next day . But Till date i didn't recieve any refund proceed response from zestMoney. This is the complete case of ignorance of customer request and playing with the customer patience. I reached out to their customer support multiple times but they keep saying just wait for ** hours u will receive mail from customers support. But its been * days still i didn't get any refund tracking mail from zestMoney
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
ZestMoney
Resolved
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Red Apple Fashion
"I'm very surprised. Really surprised with the things that happened so fast and quick resolution was provided. Thanks to Voxya and would love to share this story with all of my friends and family."
Jithendra Babu
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