Yatra Com
- Yatra is not providing refund for the tickets canceled through Indigo Airlines Yatra com Closed
Mansi Gupta filed this complaint against Yatra Com on Feb 01, 2022
I Have Booked Indigo Flight Tickets With PNR No. GHP*NV (**th January) ***** Rs. And GP**GN (**th January) ***** Rs. From Yatra.Com. Indigo Has Canceled The Above Flights And I Contacted Them, So They Confirmed Me That They Have Refunded Total Amount Of The Tickets To Yatra And Yatra Will Provide Me The Refund. As Per The Yatra Policy If Airlines Canceled The Tickets I.E. Indigo Has Canceled The Ticket Then The Consumer Should Get The Full Refund. Yatra Has Only Provided Refund Of ***** Rs. (GHP*NV) And ***** Rs. (GP**GN) Only After I Have Made Complaint To Voxya. Yatra Doesn't Pick Calls On Their Customer Care Number And Only Reply To Emails Very Late. I Have Attached All The Screenshots. Please Help Me To Get My Refund Back From Yatra.
Yatra Replied "Dear Mansi, Greetings from Yatra.com! We charge a convenience fee for the overall assistance we provided to our customers. Please know that the convenience fee is a standard industry practice and it is a non-refundable charge. Kindly note as the flight got canceled by the airline, But Yatra services were used for the booking and later for the refund and cancelation protection amount was paid by the passenger to secure his refund in case she/he wishes to cancel the booking due to some unavoidable circumstances, so cancelation charges can be claimed. @ Please note the same is mentioned under TnCs on the website.".
Yatra please share the link of your TnC. When I have booked the flight then you have not taken my consent for any TnC. Then how can you impose any ridiculous TnC on the common man. I have a family to feed and I have earned this money with so much hard work. Why Should I Bear The Loss Of **** Rs.
It's My Hard Earned Money. Yatra Is Harassing Me Mentally A Lot For This Refund Issue.
Please Refund My Hard Earned Money in this complaint only otherwise I have to take legal actions.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Yatra Com
Resolved
Frustrated? File a Complaint
Yatra.com
"When no one is there to help you, Voxya is there. Voxya team helped me to get my refund when no helpline was provided by the bus vendor. Its a good initiative and I recommend it highly."
Krishan Sharma
Related Complaints
Yatra Com - Amount not refunded to bank Closed
Following up for my refund request from wallet to bank since last ** days, initially they said account wrong. Now they stopped responding Compliant number on yatra Name Avinash ya:******** reference no. *************...
Apr 06, 2024 by Avinash Kumar keshri
Yatra Com - Ticket was not confirmed but money got deducted Closed
I tried booking flight from bombay to hyderbad on **/**/**** at ** hours(**am) in the night throught yatra com. Money got deducted but book confirmation was not there. Yatra.com gave booking reference number but till **/**/**** morning *.** no...
Dec 16, 2023 by Tejaswini
Yatra Com - Flight cancellation refund issue Closed
I’ve booked flight ticket from Delhi to Chennai through Yatra.com. Total ticket cost is Rs.****. When I tried to cancel the flight ticket, I’m getting Rs.* for refund. Please need help with getting my money back....
Dec 15, 2023 by Harish Selvam
Yatra Com - Money deducted from yatra com but ticket not booked Closed
I have booked a ticket from kaliyakvilai to coimbatore on **th November **** but I haven't received any message regarding the booking and I also paid the amount, and money is deducted please help me to get refund ...
Nov 25, 2023 by Aswin PR
Yatra Com - Refund Not Successful Closed
I booked my Indigo Flight from yatra and the flight got cancelled because of some operation problems. now i cancelled my flight and processed for refund. the Airline completed the Refund process but Yatra is making delay about it. but now yatr...
Aug 26, 2023 by Manan Chetankumar Raval