Casemurk - Wrong product recieved No reply to any emails
Sharyl George filed complaint against Casemurk on Jul 8, 2020
I had ordered an Apple Watch Sport Loop strap (Colour: Shimmering Grey) on the **th of June ,****. Had received the product on the *nd of July, ****. The colour of the product I had received is completely different from the colour on the website. I had sent an email on the *nd of July, **** regarding a refund or a replacement product. Their Helpdesk email id help@casemurk.com says invalid hence I had sent the email to shalu@casemurk.com. I know this email id from a previous enquiry regarding a product. They had replied the very same day saying that they will look into the matter and will get back to me. Almost a week and still no reply. I had sent a follow up email on the *th of July, **** also yet no reply.
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