Myntra
- Wrong product Delivered Open
Paschi Sharma filed this complaint against Myntra on Jun 30, 2020
I have been trying to call customer care every day since **st June ****, for a wrong order.
I had ordered a Calvin Klein men be eau de toilette ***ml perfume for Rs. ****. I have instead received a wrong product, it is Sona blue well apparel spray ** ml.
The cardboard box has the following label details, Bar code - ************,
When you open the box there is just a bubble wrap and this sona well spray.
I have submitted all bar code and picture proof for the same but have not got any solution.
There is no acknowledgment email from their end that this will be sorted. it's under beauty section so i am unable to create a return request from the order history on the mobile app On using the myntra help centre call back option, ive requested a call back ** times, out of which i haven't been called * times but just received a msg saying your query has been solved/we tried calling you/ hope this is sorted. (attachment) but i haven't actually got those calls. the * times i got called i was told to submit picture proof and that the team will see.
I've been on hold calling call centres for *-* hours just to hear that with an intimation to wait for **-** hours, it's been * days, that is *** hours plus. In that duration I've made * phone calls myself (zero call back from you even after raising a complaint for call back), and written * emails, with just a false promise we will look into it, we have processed the complaint, you will get your refund if only the claim is correct.
Already * enquiry number is there but no action IN********************/IN*******************
I want my refund and return done of that wrong product.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Myntra
Resolved
Frustrated? File a Complaint
Yatra
"Complaint is resolved. Thanks, Voxya. I got my applicable refund after a long time."
MOHIT SONI
Related Complaints
Myntra - Myntra credit expired Closed
I had around **** ruppess in my myntra credit which is supposed to be expired by March **,**** (which I got via email), but it got expired prior to that itself. How is this even possible...
Mar 12, 2024 by Ashvathe S
Myntra - Package delivered with missing item Closed
Got my parcel delivered on *th March from myntra via ekart. Ghe parcel as per my mail had * tshirts but I got only two...
Mar 10, 2024 by Kritisamnani
Myntra - Brand name not available Closed
I have ordred some product but tag is not comed with it but now they are not returing...
Mar 04, 2024 by Sj
Myntra - I got wrong product delivered and now Myntra is denying exchange Closed
I ordered redtape shoes, but I got delivered wrong product, so I called customer care and registered a compliant, they said we accept your claim and exchange is in process, but when the exchange came the ekart delivery person denied my exchange...
Feb 10, 2024 by Mohit Mali
Myntra - Unable to return Closed
Tried to place return request but unable to do so. Called coustomer care said return window closed but on app it was showing last date today .....
Feb 09, 2024 by Apeksh Ashok Phadte