All Eyes Over Here
- Wrong product delivered and pathetic customer service Closed
I ordered a lehenga from the sister company of AEOH which is Craftsvilla on Instagram. The lehenga arrived within * days and on opening, I realised that I was delivered the wrong product. I called the concerned number and the woman asked me to WhatsApp her the image of the product and that she will resolve my issue in * minutes. Since then she blocked me so I could not make calls but only WhatsApp. She replied at a pace of maybe * messages per day wasting a lot of my time and giving me major anxiety. She sent me the number of her replacement manager and assured me that I would have an amazing experience. I was asked to ship the product back to their warehouse using my own money for a mistake they made. She asked me to Google Pay *** Rupees more as they had to ship my exchange product. I did that too. But since that time, she hasn’t been replying to my WhatsApp messages as well. This is such poor customer service and inefficiency where they are legit torturing the customer.
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Get refund or credit for your purchase
Get damages for financial loss and mental agony
"I had issues with a refund from Yatra. Then I registered my complaint at Voxya and within few weeks I got my refund without contacting Yatra again."
Resolved I saw their page (ethinicize) on insta, ordered a lehenga for Rs ****, but the lenhega which they delivered 's completely different from the picture which I have seen on their page, so I demanded for an exchange and they asked me t...
Aug 05, 2019 by R. Kanaka durga
Hi , I had ordered one lehnga from all eyes over here a Instagram handle account , but they had given me a totally different product with half peice of blouse. So I called them and informed about the fact and wanted my refund , it's very far fr...
Jul 11, 2019 by Manisha Mahalaxmi
Fraud people i lost my money **** not responding and not giving any clarifications not even replying...
Jan 21, 2019 by Gowshika
Looking at their Instagram account I have liked one of the Lehenga. I contacted them on WhatsApp and they said they will send without paying for shipping charges. I was like how come one wouldn’t need money for shipping. Though I had a doubt ...
Nov 04, 2018 by Mythri
Ordered a peach and white lehenga material on **th July, ****. Received an entirely different product of entirely pink colour, with below average quality. The seller isn't ready to refund money and demanding additional payment for exchange to ...
Jul 16, 2018 by Akshaya