Swiggy Bundl Technologies Pvt Ltd
- Wrong Product Delivered Open
Rahul Muthuswami filed this complaint against Swiggy Bundl Technologies Pvt Ltd on Apr 29, 2023
I had ordered heavenly mousse chocolate dark mousse from itc fabelle chocolate thane.
But instead they delivered heavenly mousse hazelnut flavour.
I had raised complaint in swiggy for wrong order for which they have replied that packaging is responsibility of restaurant u rate the restaurant in swiggy app. We are not responsible for this.
We cannot help you with this.
Being a portal on which people use swiggy portal to make payment. It should be responsible of swiggy to credit the amount to restaurant only is proper order is delivered or forward the images which we have shared with swiggy when raising a complaint and make arrangement for replacement or refund.
The should not deny their responsibility and tell us to rate the restaurant in swiggy app.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Swiggy Bundl Technologies Pvt Ltd
Resolved
Frustrated? File a Complaint
Nobroker
"My plan was reinstated with extended time limit from No Broker. Thanks to Voxya team for their kind support."
Vikram B
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