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Sunny Kawadkar filed complaint against Amazon .in on Oct 25, 2021
Ordered a Smartphone (Redmi note ** S) of value **,***/- from Amazon on **st of October ****. Received the box on **rd October ****. On opening the box, found box of pins instead of the smartphone. Bill invoice with it has a serial number & IMEI number of the device which I should have received. Requested Amazon to refund or replace with a smartphone, the say "cannot refund or replace it as there investigation record say item was delivered intact". Requesting to take action against Amazon.
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