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DHBVN - Wrong electricity bill

Sahil Yadav filed complaint against DHBVN on Aug 1, 2020

I have an electricity connection with the account number DC*D-****-A (old account number TC*D-****). The electricity bill from ** Jan - ** Mar **** has the consumption charges of Rs *,*** before the subsidy deduction of Rs. *** with a net payable of Rs. ****. But along with that there are sundry charges of Rs **,***. I have been paying the complete electricity bill on time. What are these charges being levied for? There is no clarity on the same in the electricity bill and when I went to the city electricity board, they didn't give any satisfactory response. My electricity usage has never been this high to have charges of around **,***. Please correct the electricity bill and remove these wrong charges.

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Complaint Status

Resolution Demanded:

Apology letter from company

Replace / Fix problem

Damages for loss and agony

DHBVN

15

Total Complaints

6

Total Resolved

40.00%

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