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Bsnl Bharat Sanchar Nigam Limited - Wrong caller tune activation

Chetan Yashwant Patil filed complaint against Bsnl Bharat Sanchar Nigam Limited on May 14, 2019

I call customer care and said him to activate Duniyaa song from the Movie Luka Chuppi. I told him the movie name * to * times. But he activated old Duniya song. What the hell the company is doing are the faking people if the customer is saying movie name * times but still doing wrong and for this wrong thing we customer had to pay charges.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Bsnl Bharat Sanchar Nigam Limited

46

Total Complaints

18

Total Resolved

39.13%

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