Yolo bus - Worst service

I have already booked coimbatore to thirchendur my amount as been paid to yolo bus as booking is confirmed and then after * hrs your is cancelled and then i have alternate bus i will booked and then thirchendur to coimbatore also return booking is confirmed and my also paid no one response to her them yolo.bus i call when will come to bus i ask and he told booking is cancelled your money is after * to * working days is worst customer care service...no one is response them ....