- Vi False Charges and Fake Commitment Closed
Last **nd Jun ****, When I Wake Up I Show A Message That Saying You Have Charged Rs. ** For Some VAS Services.
When I Talk To Customer Care They Check And Says That No VAS Activated In Your Number, So I Read Message And Then After They Said That They Will Reverse That Amount And That Will Not Charged In Your Bill.
Then After I Want To Port From Vi To JIO As They Are Charging These Type Of False Charges Many Times.
After My Port Request I Got A Call From Vi Represntative And She Committ Me To Credit *** Rs. In My VI Account (I Have Full Conversation) But After Two Hours They Call Me That We Are Crediting *** Rs., So I Disagree And *nd Day Another Call And They Told Me Liar And Said That We Never Committ For *** Rs. So I Heard Them Conversation But They Said After Hearing That We Can Not Hear It Clearly Please Mail Us On Our Mail ID, I Mailed The Conversation And Afternoon When I Contact Them Again They Said That They Have Not Access Of Mail So We Can Not Hear Your Conversation But You Are Definitely Lie To Us And We Never Committ For *** Rs.
Next Day When I Complaint Regarding This, I Got Call From Another Representative And He Told Me That We Are Crediting *** Rs In Your Account
But I Got Bill Of ***+** Rs. Which Was Charged False And They Said That They Are Crediting It And It Will Not Charge In Bill, But Still I Got The Charge In Bill. So I Again Call To Customer Care Service And They Again Said That They Are Crediting The Charge In My Account And I Do Not Need To Pay The Amount In My Bill
But Today I Got Message From My Bank That Vodafone Request For Auto Debit Amount So And So (Including That False Charge And Also Including That *** Rs. Which They Credited In My Account)
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Profit Aim Research
"It was very hard to get response from share advisory company but legal notice from Voxya made them to refund the full amount along with Rs.100,000 compensation!"
Vi India - Network Issue Closed
I have raised so many Complaints to the Company (VI) itself but it seems like they do not care about their own customer. I've been a Loyal customer for this company more than * years. The problem started on the month of June **** and till this ...
Sep 06, 2023 by Khambor Shadap
I have been charged for using family plan for * numbers and these charges are for Internet usage. wherein , I haven't done any extra usage. I have been charged extra **** for the month of July & *** rups exta for August bill. Today bill is ****...
Aug 14, 2023 by Monali Mohan Kharat
proper information not given about refund & it cost me around **** mene post me port kravaya tab muje bataya nahi gaya tha ke **** hi adjust hoga. aur postpaid hone ke bad msg pada tab muje pata chala. mene customer care kai bar complaint kar...
Jul 20, 2023 by Chandrakant Gandabhai Oza
Unable to make payment for inactive number. I ported out the number from VI. VI has raised a bill for balance amount of Rs.**. I am unable to make payment thru a link provided by VI. Wrote to VI customer care twice, but there is no response...
Jun 17, 2023 by Ramesh Dharmik
Vi India - Balance reduced Closed
As I am using vi sim suddenly yesterday my talktime balance is reduced from ** to *.so kindly check my account and verify your mistake ...
May 27, 2023 by Afreen jahan