Vastrova.com
- Very poor quality product delivered Open
Deepthi L filed this complaint against Vastrova.com on Apr 16, 2019
On Feb *rd I placed an order for a dress from Vastrova.com which I found through Facebook. Dress cost was ₹ ****. It was delivered after ** days. The product that I received was not the same one I saw on their website except the colour. They agreed to accept the return but the money was added to the wallet deducting the handling charges of ₹ *** instead of a refund. I had to book another dress as I could not leave the money in the wallet. I booked another dress worth ₹**** and again the same thing repeated. The products they deliver are not worth ₹*** also but they are charging thousands. I have been cheated twice with the poorest of the poor quality dress material. I have been requesting and following up to get the refund but they are not agreeing. Please help me. I have attached the pictures of the dress I ordered and the dress that was delivered.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Vastrova.com
Resolved
Frustrated? File a Complaint
Cleartrip
"Great Work by Voxya. I was waiting for a refund for 1.5 years. But after using Voxya, I received my refund within 1-2 months. Thanks!"
NAGA TEJA RAM K
Related Complaints
Vastrova.com - Different and low quality product received and wallet money refund due. Closed
I ordered one dress from vastrova.com .They had not delivered as per instruction.The courier got returned to them.I ask them to cancel the order.They did and credited my money to vastrova.com wallet. I ask them to refund me but they didn't.Aft...
Sep 25, 2019 by Divya Rani
Vastrova.com - Received low quality dress Closed
I have ordered a dress worth **** and when I received the dress it’s not even worth of ***. It’s such a low-quality when I ask them they are not responding properly when I will get my refund....
May 09, 2019 by Jayashree
Vastrova.com - Very poor product was delivered Closed
Since the quality of the delivered product was very poor I want to return it back. I could not find any contact detail of the website. However, I initiated the return from the website but did not get any response. Also, the price mentioned in t...
May 02, 2019 by Gaurav Gupta
Vastrova.com - Inferior quality products delivered Closed
The product was of inferior quality. The dress shown on their website is different from what is sent. I asked for return and exchange but they said it is not possible. ...
Apr 22, 2019 by Sudha rani c
Vastrova.com - Cheap product delivered Closed
Worst product received so far and very cheap quality and they are not even responding to mail. I need a refund to my bank account. Fraud people fraud website. I am very dissatisfied....
Apr 13, 2019 by Niharika