File a Complaint against Vastrova.com
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Vastrova.com
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How to resolve Vastrova.com complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Vastrova.com?
If you are not satisfied with Vastrova.com, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Vastrova.com and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Vastrova.com
But before filing a complaint, you should
a. Contact the customer support of Vastrova.com first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Legal Network
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Vastrova.com - Different and low quality product received and wallet money refund due. Closed
I ordered one dress from vastrova.com .They had not delivered as per instruction.The courier got returned to them.I ask them to cancel the order.They did and credited my money to vastrova.com wallet. I ask them to refund me but they didn't.Aft...
Sep 25, 2019 by Divya Rani
Vastrova.com - The refund did not come into the wallet Open
I buy a product from Vastrova online site in Rs. ****. The product came defective. I return it by courier because they are not given any return policy. Then after so many days, they gave me a refund at the wallet. I again purchase a suit Rs ***...
Jul 23, 2019 by POOJA
Vastrova.com - I requested return. No one came to collect. Money not refunded. Open
I ordered item on this site. I got item which is different from the description shown. I returned that item. But still no action. Taken against it. I want my money back. I mailed them also. Order date *.*.**** Order no: VT************ Rece...
Jul 10, 2019 by Chitti
Vastrova.com - I requested return but no action taken Open
I ordered item on this site. I got item which is different from the description shown. I returned that item. But still no action. Taken against it. I want my money back. I mailed them also. Order date *.*.**** Order no: VT************ Receiv...
Jul 10, 2019 by Chitti
Vastrova.com - Money not refunded Open
I ordered a dress at vastrova.com on **/*/**. The amount is prepaid. Later I cancelled the order but my money not refunded. ...
May 29, 2019 by Sam
Vastrova.com - I want to cancel my order and want to refund my money Open
I ordered a dress and I paid for it. This company is not even responding or accepting the calls or replying to the emails. I'm just totally disappointed with this company. Please cancel my order and refund my money. My order details are given i...
May 20, 2019 by Abinaya
Vastrova.com - Refund not received Open
I have placed an order for dress in vastrova.com. I received the wrong item which doesn't even worth *** Rs/- but I paid **** Rs/-. I contacted vastrova.com customer care after several follow up emails. Finally, I was told to return the produc...
May 18, 2019 by Sirisha Inukollu
Vastrova.com - Damaged dress received Open
I brought a dress from Vastrova.com but damaged dress delivered. I wrote a complaint to refund the amount. They replied once after that they didn't respond. It has been month still no reply from them. Worst customer care and the damaged dress h...
May 11, 2019 by Gunasekaran
Vastrova.com - Received low quality dress Closed
I have ordered a dress worth **** and when I received the dress it’s not even worth of ***. It’s such a low-quality when I ask them they are not responding properly when I will get my refund....
May 09, 2019 by Jayashree
Vastrova.com - Third class product received Open
I have ordered a dress from Vastrova on **/**/****. The product which was shown in the picture was completely different from the received product. The quality was cheap and third class. While asking for return and refund Aastrova replied they o...
May 05, 2019 by Saman Parveen
Vastrova.com - Very poor product was delivered Closed
Since the quality of the delivered product was very poor I want to return it back. I could not find any contact detail of the website. However, I initiated the return from the website but did not get any response. Also, the price mentioned in t...
May 02, 2019 by Gaurav Gupta
Vastrova.com - Fraud done by the website Open
I am attracted when I saw the product picture on the online site. But shocked when I actually received it. It is so cheap that no one would imagine. Only the colour of the product is the same as shown. The quality and material of the product ar...
May 01, 2019 by Pravalika
Vastrova.com - Inferior quality products delivered Closed
The product was of inferior quality. The dress shown on their website is different from what is sent. I asked for return and exchange but they said it is not possible. ...
Apr 22, 2019 by Sudha rani c
Vastrova.com - Poor quality of products delivered Open
I have ordered some dresses from vastrova.com site and they look good on the website but the products delivered are very poor quality. I have asked them for a return of the money. They asked to send the pics of the products and some other detai...
Apr 21, 2019 by Latha naladala
Vastrova.com - Wrong and worst product received Open
I have ordered Kurtis online. The product which I ordered and received is different and that is also in very worst quality. I have spent **** Rs. Now they are saying they will accept return /replacement only if the product is damaged. The produ...
Apr 18, 2019 by Keerthi
Vastrova.com - Very poor quality product delivered Open
On Feb *rd I placed an order for a dress from Vastrova.com which I found through Facebook. Dress cost was ₹ ****. It was delivered after ** days. The product that I received was not the same one I saw on their website except the colour. They ...
Apr 16, 2019 by Deepthi L
Vastrova.com - Cheap product delivered Closed
Worst product received so far and very cheap quality and they are not even responding to mail. I need a refund to my bank account. Fraud people fraud website. I am very dissatisfied....
Apr 13, 2019 by Niharika
Vastrova.com - Wrong product and cheap quality Closed
They delivered the wrong product and very cheap quality. I am trying to reach several times but they are not responding over the mail and contact no is also not mentioned. I lost Rs. **** for this product and it's not worth it....
Apr 09, 2019 by Sweksha
Vastrova.com - Not satisfied with the fabric Open
I have ordered a salwar kameez from this website. The product is entirely different from the picture. Fabric quality was literally worst. Wanted it to be returned. But no response from their executives....
Apr 05, 2019 by Reethika
Vastrova.com - Refund not received Closed
I have ordered a dress from Vastrova and I received the order but the quality of the product is very poor. So I had requested the refund but I did not get any response. When I search the Internet about this brand I got to know that's its a frau...
Apr 04, 2019 by Deepa M S
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