Swiggy
- Very Bad quality and Spillage issue Open
Santosh Bhosle filed this complaint against Swiggy on Sep 06, 2019
I order Food From XXX restaurant Chicken Fried rice and Chicken Chilly on Swiggy App. When I received Food already Spillage issue was there and i opened food Chill was burnt and rice was already bad and smelling I showed it to the delivery person he said me to complaint. I complaint and i was asked whether they can send replacement order as i was hungry and with not option already past ** pm i agreed if the food they sent will be off good quality and Hygiene. Again the food was send and the same issue i opened and showed to the delivery person again he told to complain. This time i was very angry coz already late **.** pm and was hungry I complained as it was cash on delivery order they agree to give me voucher worth the amount of ordered food. i received the voucher of XXX amount valid for ** days. As it was late i drink milk and slept. Next morning i was hungry so tried to order breakfast from swiggy i found my account was deactivated. I mailed them regarding this they told it is deactivated due to safety measures and will be operational soon. This issue i had faced on **th august **** and till date they not resolved my issue. Now they are mailing me open new account with new email and phone no t
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Resolution Demanded:
Refund / Credit for purchase
Swiggy
Resolved
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Razorpay
"Thanks VERY...VERY MUCH VOXYA. With your help, I got the immediate response from the party and the issue resolved in no time."
Deba Prasad Mohanty
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