Kia Motors India Private Limited
- Vehicle Not Delivered as Promised Closed
I had booked (B*********) the Sonet D*.* *AT GTX Plus - Steel Silver on *th of December **** (Sunday) at PPS Kia, Mysore Road, Bangalore, Karnataka. The initially quoted waiting period at the time of booking was *-** weeks. Later in December, the waiting period was revised to ** to ** weeks.
The initial waiting period of *-** weeks already passed in February. Now the revised waiting period of **-** weeks is also about to pass in March. But there has been no definite timelines provided till now. Each month I am informed that the hasn't been alloted, and it would be delivered the following month. I was also just informed that the vehicle would not be coming in March and it might be allotted in April.
It has been * months since the booking. The continuous delays month after month and the lack of definite timelines is very frustrating & Unacceptable. This is not the experience a customer who is expected to pay ** lakhs expects.
Please do the needful to ensure the vehicle is delivered as promised in March as per the agreed upon waiting periods.
Are you brand?
Are you Lawyer?
Apology letter from company
"The company received the Legal notice and called me up to settle. They agreed to refund the amount. I thank Voxya for helping me resolve this issue."
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