Bharat Sanchar Nigam Limited
- VAS Activated by cheating the customer Closed
Manu H B filed this complaint against Bharat Sanchar Nigam Limited on Feb 15, 2018
Hi,
Customer care executive called me to my landline and asked me to send a SMS (BVAS to *****) so that our landline complaints can be raised via mobile.
As soon as i sent him the message, he cut the call and when i saw the message it was like VAS has been activated and *** will be deducted in total as part of * services.
I have filed a complaint in customer care (but no response).
The customer care number is ringing but no answers.
Same thing has happened in India from July **** but no action has been taken by BSNL.
Please deactivate the VAS from my landline
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Bharat Sanchar Nigam Limited
Resolved
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CoinDCX
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