Godrej Appliances
- Under AMC air conditioner not attended Open
NITIN GUPTA filed this complaint against Godrej Appliances on May 14, 2019
Godrej Split AC under AMC. On *th May'**, I logged the complaint. On a *th first visit for inspection (Gas problem). On *th supposed to visit for the Gas refill. On *th message received will attend on **th. On **th again message received will attend on **th. On **th I call to customer care to escalate the issue and they give assurance to call back in ** min after discussing with the service centre and call not received. On **th I again message received will attend on **th. On **th I call to customer care they arranged to call back with a senior person which not received. On **th again message could not attend "Door Locked".
No contact details mentioned for coordinate nor call received and finally, ticket closed from the service centre. After several calls and follow up now an *th day where AC issue not fixed. I need resolution and extension in my AMC till issue not resolve. It's delayed from the service centre and customer care due to their very pathetic service.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Replace / Fix problem
Godrej Appliances
Resolved
Frustrated? File a Complaint
OntheShop
"Ontheshop refunded my money. I am very impressed with the service provided by Voxya. They have resolved my issue as soon as possible. Thanks for your support."
Debalina Ghosh
Related Complaints
Godrej Appliances - Not Getting Service From Godrej AC product is in warranty period Closed
I have purchase Godrej * Ac In *th April **** I have logged installation in same month but no company person visited they sent there some other person to install he even didn't given me the slip of INSTALLATION which I have paid **** rupees for...
Nov 05, 2022 by Sujit Ugale
Godrej Appliances - Product related Closed
Hi Godrej Purchase a new dishwasher and it's decided to stop working just after * months so raised a complaint to fix the issue in the month of May and since then it hasn't been fixed. It's still under warranty but the local *rd party servic...
Jul 20, 2022 by Khaja Moinuddin Mohammed
Godrej Appliances - Defective goods Closed
I bought refrigerator which is not working properly and cooing system not functioning....
Oct 18, 2021 by Ravinder Kumar
Godrej Appliances - Freeze damage Closed
Fault in freeze but do not visit technical support person and not support by customer care, I complain **-**-**** to till date regularly do no any response ...
Apr 10, 2021 by Tejaram
Godrej Appliances - Service not provided Closed
Godrej refrigerator stopped working since a week and my complaints are unanswered. I have annual maintenance contract valid till **/**/**** but still they are not providing me the service. ...
Nov 17, 2020 by Chandan Chakravarthy
