- Under AMC air conditioner not attended Open
Godrej Split AC under AMC. On *th May'**, I logged the complaint. On a *th first visit for inspection (Gas problem). On *th supposed to visit for the Gas refill. On *th message received will attend on **th. On **th again message received will attend on **th. On **th I call to customer care to escalate the issue and they give assurance to call back in ** min after discussing with the service centre and call not received. On **th I again message received will attend on **th. On **th I call to customer care they arranged to call back with a senior person which not received. On **th again message could not attend "Door Locked".
No contact details mentioned for coordinate nor call received and finally, ticket closed from the service centre. After several calls and follow up now an *th day where AC issue not fixed. I need resolution and extension in my AMC till issue not resolve. It's delayed from the service centre and customer care due to their very pathetic service.
Are you brand?
Are you Lawyer?
Apology letter from company
Replace / Fix problem
"The company received the Legal notice and called me up to settle. They agreed to refund the amount. I thank Voxya for helping me resolve this issue."
Godrej refrigerator stopped working since a week and my complaints are unanswered. I have annual maintenance contract valid till **/**/**** but still they are not providing me the service. ...
Nov 17, 2020 by Chandan Chakravarthy
I was ordered a commericial refrigrator from godrejappliances.com on *rd march ****.Today is ** March **** they did not delivered my product yet and also did not response to my call messages,tweets,emails.I tried all possible ways to reach them...
Mar 26, 2020 by Priyesh Kumar Yadav
Good Morning Sir, Sir, I have purchased Godrej AC from SOUTHERN AGENCIES on **th January ****, AC got working well for * months. After * months of my purchase, a bad smell is coming from AC. I called customer service and called technician...
Oct 21, 2019 by Hareesh Kumar
I bought a refrigerator last June **** and it has a warranty of * year. After ** days purchasing of the refrigerator, it has the cooling issue and it resolved temporarily by Godrej technicians. They are not able to resolve the issue permanently...
Apr 08, 2019 by Shweta Gaur
Fault in freeze but do not visit technical support person and not support by customer care, I complain **-**-**** to till date regularly do no any response ...
Apr 10, 2021 by Tejaram