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Yetan Kalra filed complaint against Uber Eats India on Jun 16, 2019
Uber Eats team has refused to refund the amount for Rs **.** paid against Order #***** on the pretext that my account has been flagged on account of high credit given. I am not able to understand why the company fails to understand that if bad quality or damaged food is delivered. The customer is not at fault rather the restaurant delivering the food is responsible. Moreover, since these restaurants are serviced on the Uber Eats App the company is equally responsible for providing a resolution in case of issues/ conflicts. The customer support is not customer friendly and does not give answers directly rather states Uber eats policies as a means to deflect the customer from asking for a refund.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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