File a Complaint against Uber Eats India
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Uber Eats India?
If you are not satisfied with Uber Eats India, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Uber Eats India and write your complaint in detail
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4. Get refund / replacement / damages from Uber Eats India
But before filing a complaint, you should
a. Contact the customer support of Uber Eats India first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Uber Eats India - Delivery of Spoilt Food Open
On *th of January ****, I had ordered chapathi's from the (Kalam Hot KItchen) Restaurant at Tambaram via Uber eats App, the total bill amount was Rs.***. The same got discounted to Rs.** after availing an offer. The order was delivered and sam...
Jan 20, 2020 by G.Gowtham
Uber Eats India - Food not delivered Open
I had placed an order on uber eats and the food was picked up by the delivery personnel from the restaurant but after * mins it suddenly showed as food delivered on my app, but i did not receive the food.. there was no way to contact the delive...
Jan 18, 2020 by Krishna
Uber Eats India - Different order delivered Closed
On **th afternoon they delivered me a different item of *** rs unlike what i ordrred. i called them but they refused to help. ...
Jan 15, 2020 by Ankur Khurana
Uber Eats India - Refund Closed
I not even said to cancel the order but they did and they deduct amount for that I am asking they talking badly and telling s you have to pay and delivery boy not even Text or call when they reach then how customer can know whether he reach or ...
Jan 10, 2020 by Iniya
Uber Eats India - Illegally Charged Open
Uber eats India charged me for cancelled order even when I did not asked to cancel it. Order Number : #33C53 The order was placed and they kept on delaying the order. I tried to cancel the order myself, but they said I have to bear all the c...
Jan 02, 2020 by Vivek Mishra
Uber Eats India - Didn t receive the refund for the order Closed
I ordered food from MacD on **th Dec using Uber eats app. Restaurant cancelled my order. When I tried to speak with uber eats help they sent me below email: ...
Dec 28, 2019 by Amol Dashwant
Uber Eats India - Non vegetarian food delivered Open
Hello Team, On **nd of December **** (*:** pm) I ordered veg club sandwich to my residence in Punjagutta through Uber Eats app from chef bakers ameerpet Hyderabad. They delivered Non vegetarian sandwich which contains egg and meat! We’re Bra...
Dec 23, 2019 by Vishal Raghu Gajul
Uber Eats India - Wrong pizza delivered Closed
I ordered ** inch pizza with regular crust and extra cheese. But delivered pizza was just * inch and there was no crust and extra cheese and quality of pizza was also worst....
Dec 14, 2019 by Mohammed afzal
Uber Eats India - Order not placed but double money got deducted Closed
I have ordered food from uber eats and when i click on place order the double money got deducted from my debit card and no single order placed Order section is showing blank Please refund my money...
Dec 07, 2019 by lakshay ahuja
Uber Eats India - Food not delivered and charged money Closed
I ordered pizza from la pinoz in pimple saudagar, pune on * dec, at * am, the delivery guy called and told me to come near gate as no delivery is allowed in our society after ** am, so i went near gate and waited for him but no one was there a...
Dec 02, 2019 by Shubham Chore
Uber Eats India - Order got cancelled and now im being asked to pay refund Closed
The delivery person cancelled my order and now I'm being asked to pay fine ...
Nov 26, 2019 by Karthik niresh
Uber Eats India - Charge amount without Delivering Food Open
Very bad service I will not take any order from uber eats. I ordered my food. But delivery partner not comes to me and cancelled my order. When i tried to call him he is not picking my call. I called uber eats.They tried to call him but he i...
Nov 25, 2019 by Deepak Mittan
Uber Eats India - Damaged food deliveres Open
I booked cake for my mom birthday last night when I opened the box the cake is fully damaged.I raised complaint instantly through chat process and gave them a screenshot of damaged cake but next day they replied and refused to revert my amount....
Nov 19, 2019 by LALIT KUMAR
Uber Eats India - Order not accepted but Money deducted on uber eats Open
I ordered a food from uber eats and paid through card. The money got deducted from my bank but the app said that the payment has failed. I have the refference number for the payment. So can u please help me with this. The refference number for ...
Nov 14, 2019 by Shivam Sanju
Uber Eats India - Discount Coupon Not Applied and Cancellation Denied Closed
I placed an order through uber eats for Subway and applied the coupon code **SUBWAY, however the discount did not apply on my order after i placed the order, so i called the customer service within * minute of placing the order to cancel the or...
Nov 06, 2019 by Lyber
Uber Eats India - Stale food delivered and refund not initiated Open
*. Stale food prepared *. Uncooked oil in food. *. Completely hazardous for health. *. Unethical delivery boy talking rudely and impolite. *. Hia license should be cancelled. ...
Nov 03, 2019 by Alyosha Raghuvanshi
Uber Eats India - Customised and packed Closed
I please an order on Uber eats what the customised the order and send it to me and ID they took so much time of mind to get explanation about what happened in all even after I was getting late for dinner but they don't want that we should take ...
Nov 01, 2019 by Anup n jashnani
Uber Eats India - Food Item Missing in Order Delivered by Uber Eats Open
i have ordered from Uber Eats and there was a Item missing in the Food Delivered , When i asked for the Item missing refund , Uber Eats customer care just closed the ticket without any Refund i re-opened the ticket and again Uber Eats cl...
Oct 22, 2019 by Syed Ahmed
Uber Eats India - Food not delivered Open
Uber cancelled my order when I asked for refund my they told me some nusence things just see the picture...
Oct 15, 2019 by Shahan
Uber Eats India - Alergy Food Delivered Open
Ordered Placed : i ordered Maggie and Tea pepper with special notes stating, "Dont Use Capsicum as i have alergy with it". Order Delivered : I received Maggie with Capsicum and Mile pepper(Food item changed) I have raised this issue with Uber...
Oct 13, 2019 by Syed Ahmed
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