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Uber Eats India ^(25/82)

Uber Eats India - Food not delivered evenafter 2 hours of order ^Open

I've placed an order at around **:** PM. It said, latest arrival by **:** - I understand this is not a guarantee, but, that will give me an impression that, food will be delivered at the latest by *PM. But, its now *:** PM and the delivery agen...

Aug 20, 2019 by SRIKUMAR RAMPA

Uber Eats India - Order not delivered but amoubt charged ^Open

On **th aug **** i have ordered * shawarma...the delivery boy handed only * in my hand..i told him it was two...he checked everywhere then said i have only this. He called up the customer care and informed he hv only one item and maybe the rest...

Aug 18, 2019 by Shoba

Uber Eats India - Order not delivered to mentioned address ^Open

I ordered food on uber eats India in which I mentioned my complete address manually but the delivery partner completely ignored it and arrived at the location which I had not mentioned in the order. After that, the order was cancelled by them a...

Aug 16, 2019 by Monika Jain

Uber Eats India - Order not delivered ^Open

I had placed an order for * box of sweets in Uber eats but received only * box. Even after raising this matter to customer care team of Uber eats. I was given a standard reply " we appreciate your feedback". Instead of getting the order deliver...

Aug 14, 2019 by Sweta Jaiswal

Uber Eats India - Unable to submit support request ^Open

My Uber eat account has been put on hold and Uber doesn’t allow me to submit any issue through their application. I had placed an order with Uber Eats and after the order is being confirmed and prepared the order never arrived at my delivery ...

Aug 12, 2019 by Thangaperumal Nadar

Uber Eats India - UBER EATS Does'nt Refunding my money back ^Open

Uber Eats Cheats And Does'nt Refund My Money..I place an order through uber eats on * August at *:** Pm ..Just After Paying Through My Credit Card My Order Got Cancelled And It's Been * Days They Aren't Returning Money ..I Tried Uber Help Secti...

Aug 09, 2019 by Sharukh Khan

Uber Eats India - Cancelled my order without refund ^Open

I placed an order on uber eats and I was very hungry. first uber eats says to deliver my food in next ** minutes. after ** minutes timing got increased for next ** minutes more. again after that few minutes timing keep on increasing. Then I got...

Aug 07, 2019 by Anil K Shaw

Uber Eats India - Order cancelled without any notice ^Open

Oder was placed and a guy name Harish picked up my order. After some time, suddenly my order was cancelled. This is ridiculous. This is third time my order was cancelled and money was not refunded all the three time....

Aug 05, 2019 by chandru

Uber Eats India - Delivery partner picks up order and cancel it and abuses me ^Open

I have ordered a biryani which i was getting in it offer... so the delivery guy messages me saying your order has been picked up and wll b arriving soonn... and the next min he msessages me saying i cant deliver your oder as it is raining.... s...

Aug 03, 2019 by Vishal raj

Uber Eats India - Uber cheats and without delivery food deducts money ^Closed

My order was cancelled automatically without delivering food and money was deducted as well. They say that Uber guy called me and I didn't picked the call. I did not receive any damn call from your Uber Guy. I chatted with him over phone, even...

Aug 02, 2019 by Ashwani Gupta

Uber Eats India - Wrong way of collecting amount ^Open

I have placed a order wherein it was mistakenly placed at my office address wherein i requested to change but they was not ok with it so i requested my friend to collect the order, by the times he could reach it was shown as order got cancelled...

Aug 02, 2019 by Abdul Mamud Hassan

Uber Eats India - Order not received and not refunded. ^Closed

I have ordered * items from Uber eats but I haven't received those * orders. My payment was done already. The customer care said that they refund only for two orders. Please give my whole amount. Number registered in uber eats is **********. I ...

Aug 02, 2019 by Prabash Reddy

Uber Eats India - Missing food items in the delivered packet ^Open

Hello everyone here, I ordered a complete meal from McDonald thorough Ubereats but fries & coke were missing in the delivered packet so I reached Ubereats customer support in the help section of the mobile App . Please check the attached ...

Jul 29, 2019 by Divyang Shah

Uber Eats India - Food not delivered and canceled by delivery boy ^Open

I have ordered biryani from kg through Uber eats and the delivery guy even after contacting him canceled my delivery. Now uber eats is charging for the food which I did not receive (Date of Order is **.*.**** ). After contacting the voice team...

Jul 27, 2019 by Ankit Kumar Gupta

Uber Eats India - Wrong food item delivered ^Closed

I ordered the food items on **-**-**** and **-**-****. Both the time i received incorrect food item. I made a complain to replace it, but both the time they said that we take it as a feed back and they didn't return my money nor replace the foo...

Jul 26, 2019 by Sourabh Jain

Uber Eats India - Uber Eats India bad customer service ^Open

I didn't get my refund from Uber Eats even after many days, my order was cancelled for some unknown reason after I already paid for it. Whenever I call customer care they say wait for another few hours. But my problem never gets solved. Even so...

Jul 23, 2019 by Akhil Anand Sirra

Uber Eats India - Charged for order twice now refusing to refund ^Closed

Duplicate order was placed due to a bug in uber eats app. When I first placed the order, an error popped up saying "payment failed, retry". I tried again with a different payment method, again same error. But I received SMS saying amount has be...

Jul 22, 2019 by Rahul Kumar

Uber Eats India - Order Not Delivered ^Open

I am ordered food in ** July **** . order is Accpt Restaurant .but not devilery in uber delivery boy..i am waiting so many hours bit not any kind of contacts number....

Jul 17, 2019 by Veerender

Uber Eats India - Order cancelled. ^Closed

I had ordered ice cream. The delivery boy called me after pickup and asked where i have to come instead of following the location he wasted his time in asking all that. And then he cancelled my order and gave reason that customer refused to ac...

Jul 15, 2019 by Sachin khetan

Uber Eats India - WHY IS CANCELLED MY ORDER ^Open

Dear Team, we have not delivered my order or MAHESH is given missed call and i call back us no responce and SMS sending uber app but Not responding that MAHESH DELIVERY BOY after *min cancelled the my order uber app why is cancelled my orde...

Jul 12, 2019 by K NARESH KUMAR

Uber Eats India - Regarding the refund in my master card ^Open

My order at uber eats got cancelled and my amount was supposed to be refunded in my bank account but suddenly the company say that due to some error on their side they will credit the amount in form of Uber credits and not money. This is highly...

Jul 12, 2019 by SAHIL

Uber Eats India - Package was damaged ^Open

I raised a complaint on over eats app, but they are not giving any response. I received a damaged package of food and all food was spilled. Breads were also missed. Ubereats do not want to listen the issue and take any action....

Jul 11, 2019 by naveen

Uber Eats India - Amount deducted but order not delivered by Uber Eats ^Closed

I have given an order on **.**.**** at around **.** PM in Uber Eats. I have paid the money of Rs.***.** from my Paytm account. After few minutes, it was showing that the person is on the way to my house for delivery. But after few minutes, the ...

Jul 11, 2019 by Abid Arfat

Uber Eats India - Charged for a cancelled order ^Closed

I had accidentally placed an order and cancelled it within * minutes. Uber Eats did not give me a refund....

Jul 09, 2019 by Rakish Poulose

Uber Eats India - Package not received but they charged for everyone ^Open

First, of *th July and second on *th July I ordered food from uber eats. After some time the order was cancelled by restaurant and food was not delivered. I ordered food from uber Rs ** second time ** got deducted from my account but the order ...

Jul 08, 2019 by Rohit

Uber Eats India - Food not delivered still charged me ^Closed

On *th june, i ordered food from uber eats. after some time the order was cancelled by restaurant and food was not delivered. on ** july, i ordered food from uber, rs ** got deducted from my account but order did not get placed. on talking to c...

Jul 04, 2019 by Sayli

Uber Eats India - Changing extra money ^Closed

very bad worst service , they were forcing to pay extra charges of past order which is cancelled by me due to there mistakes. I want to close my account they asking to pay extra money for that...

Jul 03, 2019 by Pratik

Uber Eats India - Missing Food Items ^Closed

Grievance details -Consumer ordered * plates sambar bada, * plate samosa chat and papdi chat on dated **-june-**** from Uber Eats (Uber Eats Order id-#*C*** ), but received only *plates sambar bada, * plate samosa chat and papdi chat ,* plate o...

Jun 29, 2019 by ANKIT KUMAR SANGANERIA

Uber Eats India - Package not delivered ^Open

My account was debited with money but the food was not delivered. I tried contacting support but there was no reply....

Jun 26, 2019 by Amit Bhargava

Uber Eats India - Food not delivered ^Open

To Uber You made me wait for *hrs and still raider hasn’t picked my order. I called uber support * times. *th time I escalated and had a word with supervisor and he called the raider. Raider said he just got the order and will bring it. Thou...

Jun 26, 2019 by Ashwani kumar

Uber Eats India - FRAUD APP After pressing Cancel order also they wantedly charge ^Open

After pressing cancel order also they charged me,its fraud app, wantedly customer care people delay ur cancel request and say it is accepted , the delivery time jumps after u place order,horrible pathetic way of exploiting customers, my amoun...

Jun 25, 2019 by M Vijaya Bhaskar

Uber Eats India - Package was not delivered ^Closed

User eats did not deliver my food.... ...

Jun 20, 2019 by Kavita

Uber Eats India - Money not refunded ^Open

I have ordered food on Uber Eats May**st ****, unfortunately order was cancelled by delivery person, I have made payment through credit card, but still I didn't get my refund money. The ordered food was delivered to me by paying (cash on deliv...

Jun 19, 2019 by MANIKANDAN M

Uber Eats India - Package not delivered ^Open

I have ordered food from Uber eats. The application of uber eats automatically finds my current location for delivery. The courier boy didn't arrive and used abusive words on the phone. The order got cancelled stating that the delivery boy appe...

Jun 17, 2019 by Kapil Shukla

Uber Eats India - Uber Eats has refused to refund money for damaged order ^Open

Uber Eats team has refused to refund the amount for Rs **.** paid against Order #***** on the pretext that my account has been flagged on account of high credit given. I am not able to understand why the company fails to understand that if bad ...

Jun 16, 2019 by Yetan Kalra

Uber Eats India - My order disappeared from order section ^Open

I have ordered on ** May from my uber eats app. I paid via my debit card. Money debited from my account and after that my order disappeared from the upcoming order section in application. There is no call support....

Jun 15, 2019 by MIHIR JANI

Uber Eats India - Uber eats delivery boy report non payment ^Open

I had ordered on *th june , **** from uber eats via cash on delivery of Rs **. I got food and paid cash Rs ** to delivery. Generally we do not open uber receipt email and same i did not open. Now on *th June, **** when am ordering food it show...

Jun 08, 2019 by Tabassum

Uber Eats India - No refund Sent Non Vegeterian food for Pure Veg Order ^Open

I had ordered from Uber Eats App on * June from Mcdonalds. The order consisted of MC Spicy Paneer Meal. When i received the order from Uber Eats, I found McChicken instead of McSpicy Paneer. I had complaint immediately to the authorities immedi...

Jun 06, 2019 by Parth Sheth

Uber Eats India - Fraudulent service ^Closed

Absolutely no customer discretion has been taken care while designing the Uber Eats services. Within no time ( few microseconds)of me placing an order, the order got confirmed and I was left with no chance of getting it cancelled. Atleast a sma...

Jun 04, 2019 by Vikram aditya

Uber Eats India - Payment not refund ^Open

RS. *** worth I ordered by used my card payment but payment error is coming in the uber app and again I tried card payment option for the same order it’s failed again but within * min I got message amount debited twice so order the same food ...

Jun 02, 2019 by Abdul

Uber Eats India - My order item is missing ^Open

I place the order to singlas from uber eats. I ordered the butter masala dosa+vada. The delivery boy delivered but the samber was missing from in the bag. Singla says they put everything in the bag. I try to contact the delivery boy but his pho...

May 18, 2019 by Shyam saini

Uber Eats India - Order got cancelled after 2 hours ^Closed

The order had cancelled at **:** or by **. I would have planned something else for dinner. My amount has been deducted and no refund yet is done from UBER. No apology or any message from uber for this kind of situations. Please do the needful a...

May 10, 2019 by Ayesha

Uber Eats India - Cheating people by saying 50% off ^Closed

They are cheating people by saying **% off on all orders and giving only ** Rs or ** Rs for any denominations. Let it be *** *** *** *** or *** any amount they say **% and give ** Rs only discount. I said them to change it, if you are giving **...

May 09, 2019 by Vinay kashyap

Uber Eats India - Issue in the refund ^Open

I placed an order on *th May **** to Naturals seafood for * ice creams. I made the payment through card but the order was cancelled by restaurant saying unable to serve this time. I placed the order again and I was charged cancellation fees. I ...

May 06, 2019 by Neha Yadav

Uber Eats India - Charged a cancellation fee without delivering food ^Open

I placed an order from Uber Eats and one of the items was missing at the time of delivery. When I complained about it to the customer care, they simply refused to help me and cancelled the order without calling the restaurant. The delivery agen...

May 04, 2019 by Anwesha Chakraborty

Uber Eats India - Rotten food delivered ^Open

I have been a regular consumer and one of the loyal uber eats customer. Recently I have ordered food from uber eats. Food which was order got an onion with peel and in the vegetarian dish, non-vegetarian items were found. Pick for all these thi...

Apr 30, 2019 by Mohit Sharma

Uber Eats India - Found hair in food delivered ^Closed

I ordered food from uber eats and when I opened the food packaging one of its items has hair in it. I complained to uber eats and its been ** hours but no reply from their side. Seems like they don't even value their customers....

Apr 26, 2019 by Sangita Dad

Uber Eats India - Order not place but amount deducted ^Open

The order not placed but the amount deducted by the Uber eats by my paytm account. Please do the needful....

Apr 21, 2019 by Shivam

Uber Eats India - Cancelled my order from their end and not refunding money ^Open

I ordered from uber eats worth Rs **.** and did online payment for the same. After some time I got a notification that my order has been cancelled. I called the support team to resolve the issue. They refused to refund my money saying that orde...

Apr 20, 2019 by Murtaza Arenpurwala

Uber Eats India - Got rubber content in food ^Closed

I found rubber content in my food which can even cause cancer. Please do the needful....

Apr 14, 2019 by Abhijeet Narang

Uber Eats India - Food not delivered ^Open

They confirmed my order of three chicken masala and then the order got delayed. We have to wait for one hour and fifteen minutes and then they suddenly cancel my order. We were late for other arrangements and then we are very hungry so we got m...

Apr 14, 2019 by Yogesh Bhagchand Dulhot

Uber Eats India - Non Veg roll received instead of Veg roll ^Open

I have ordered a Veg Harabhara Kabab roll from Rolls king through Uber eats app and after eating a bite of it I observed the taste is not as it should be. Then I asked my flatmate to check the roll and he confirmed that it is a chicken roll. A...

Apr 10, 2019 by Rohan Sharma

Uber Eats India - Order cancelled and no refund ^Open

I placed an order. It was immediately cancelled by Polar Bear. The money has been deducted. Raised a request to initiate a refund. Got no response from customer care. I have provided all the proofs related to transaction etc. I have also raised...

Apr 08, 2019 by Aditya Nayak

Uber Eats India - Bad customer service ^Closed

I didn't get my refund from uber * days have been passed. Whenever I call customer care they say wait for another few hours. But my problem never gets solved. Even sometimes they talk rudely and didn't reply....

Apr 01, 2019 by Naveen Rao

Uber Eats India - Package not delivered ^Open

I ordered roti and chicken laohri through uber eats at Vadodara during **.** am. They wish to delivered **.** am. I was waiting for my dinner, at last, I call them at *.** am for my order status. Actually ordered was prepared but there was no a...

Mar 29, 2019 by Roshan sharma

Uber Eats India - Incomplete order delivered ^Open

I have order food from uber eats and on **th Feb ****. I order * butter chicken combo which includes ( *plate butter chicken and * roties and * cold drink per combo) And extra * roties but when I received the order there are only two roties and...

Feb 25, 2019 by Satish Wankhede

Uber Eats India - Fake price added on rides by customer care ^Open

I asked for help from Uber support that I am unable to do non-cash payment service on Uber eats, every time a new person was giving the answer to add payment in the method which was already done so out of anger. I said I will file the complaint...

Feb 21, 2019 by Sachin Kumar Gupta

Uber Eats India - Promo code not working ^Closed

I used the promo code on republic day promo code applied but amount not discounted hence I cancelled ordered but still Uber demand pending full amount in my balance....

Feb 06, 2019 by Shailendra Jhaveri

Uber Eats India - Order not received and cancelled by Uber eats ^Open

They didn't deliver the order and cancelled the order by themselves which is wrong and fraud with a customer this is a known issue of every customer....

Feb 04, 2019 by Aditya sharma

Uber Eats India - Package not delivered ^Open

Please don't trust uber eats fellows And customer care persons They are just unbelievable ...

Feb 03, 2019 by Madhu

Uber Eats India - Order Cancelled but outstanding showing in my a/c ^Open

I have in uber eats on **th Jan **** at * am immediately cancelled that order & even got the confirmation from custmer support on the same.However they have put one outstanding on my a/c of *** Rs which i have not eaten nor tested.As per custom...

Jan 28, 2019 by Pallabi Mukherjee

Uber Eats India - Gift voucher unable to apply ^Open

I had bought gift voucher worth *** almost ** days ago. But I am unable to apply it on uber application. They are not responding properly with my issue....

Jan 19, 2019 by Srikanth

Uber Eats India - Refund not processed ^Closed

I have ordered a food delivery via Uber eats for Rs *** on December **th ****.The uber eats delivery person contacted me once and I explained him the exact location.He again called me after ** mins during which I couldn't pick up the call. In a...

Dec 29, 2018 by Sonia John

Uber Eats India - Bad quality food ^Closed

Got cold food, burgers are mashed and, pizza is half eaten and food ** min late Contacted uber eats custmor care but thet took no action...

Dec 21, 2018 by Rohit Pareek

Uber Eats India - Delivered something else ^Closed

I ordered boneless chicken but they delivered something else which was cheaper...

Dec 18, 2018 by Supreet singh bedi

Uber Eats India - Uber eats Cancelled the order without informing ^Open

On ** November at **:** pm ordered food from uber eats from my account **********.They cancelled my order without informing me.I demand a penalty for this and that amount to be sent to my bank account because when customer cancells orders they ...

Nov 29, 2018 by Niteen Sonawane

Uber Eats India - Food not delivered ^Open

Delivery executive did not deliver my food order to me , he delivered my order somewhere else and closed my order as delivered and I was charged ***.** rupees for this order . I have send a complaint to uber and I got no response . ...

Nov 28, 2018 by sabari viknesh

Uber Eats India - Wrong food item delivered with missing of some food items ^Open

Order number #*E*E* I ordered non veg meals they delivered veg meal with incomplete items. * to * items was missing and they are main course it's really loss to have such food and less quantity. Don't know when uber eats will respond. The thin...

Nov 22, 2018 by Varsha

Uber Eats India - Food not delivered ^Closed

I had ordered two biriyani through Uber Eats from Kritunga Kormangala restaurant bangalore, I ordered the food at *.** PM and waited around more than *.* hours for the food and in the mean time I tried to call their customer support to enquire ...

Nov 01, 2018 by Prasoon.T

Uber Eats India - Package not delivered. ^Closed

We ordered form naturals through uber eats and paid online amount of *** via paytm. But we did not recieve any call from uber eats for delivery and in the app they showed item delivered where as order wasn't received. ...

Oct 21, 2018 by Gaurav Garg

Uber Eats India - Food not delivered but amount debited ^Closed

I book an food order from uber eats ,I paid for the order Rs *** and it get successfully placed,while delivering the order they cancelled it without any intimation and dint refund my amount ,and when I raised this issue one of customer care e...

Oct 17, 2018 by Rahul kumar singh

Uber Eats India - Order Not Deliver & Not Refund Intiate ^Closed

Hi Team I ordered from ubereats on Dt **-**-**** but my order didn't deliver to me and paymnet has been deducted. ...

Oct 13, 2018 by Anurag Chauhan

Uber Eats India - Fradulence ^Open

I have ordered form uber eats on * October but due to some circumstances I cancelled my order. But uber eats deducted that amount form my Paytm account without my permission on * october...

Oct 11, 2018 by Abhishek Joshi

Uber Eats India - Uber Ets Refund ^Open

I have had an order made on uber eats on **th September. For some reasons I cancelled the order and ordered the same once again. Uber Eats had deducted money from my Paytm Account twice but never had refunded the amount for which order got canc...

Oct 08, 2018 by Pranab Kumar Mishra

Uber Eats India - Wrong Food Item ^Open

I ordered Non veg Thali and so got Veg Thali with the bill of Non veg Thali. I wrote them on customer support and they said they will reply within ** hours. It has been * day and still no reply from them. This once happened with me when I order...

Oct 07, 2018 by Rajveer Singh

Uber Eats India - Payment deducted from paytm for a cancelled delivery ^Open

I ordered for food from a restaurant named manuhaar through ubereats but due to some unavoidable circumstances i cancelled it * mins later and now when i updated my paytm account with balance linked to that uber account ..it automatically deduc...

Oct 01, 2018 by Shwet Tiwari

Uber Eats India - Got non veg instead of veg ^Open

I had ordered a mushroom meal got egg instead And complained uber on multiple platform No response whatsoever ...

Sep 30, 2018 by Vikas

Uber Eats India - Food not delivered ^Open

didn't get my food parcel but got message via email that my order is delivered and paytm money *** rupees also deducted. When I called customer service that person name Himansu kept me on hold said that will check the matter. Told for * minutes...

Sep 18, 2018 by Prabina Kumari Padhy

Uber Eats India - Delivered wrong item ^Open

I ordered veg paneer briyani and received few pices of chicken in that....

Aug 30, 2018 by Pawan singh

Uber Eats India - Cold and bad food delivered ^Open

We had ordered fixed food through uber eats and they send us panjabi fix thali of *** in just rs ** in an offer. The food is not edible and too cold to eat so we had just called them up for replacement buy they have just gave us the promo offe...

Aug 09, 2018 by Paliwala Mo Juned

Uber Eats India - Food not delivered. ^Open

My account was debited with money but the food was not delivered. I tried contacting support but there was no reply....

Jul 23, 2018 by Jugal Sanghvi

Uber Eats India - Promotions not applied ^Open

I recently installed Uber Eats. There was a promotion which was about **% offer on all orders. I added the promotion code and made an order, but to my surprise during the time of checkout it was saying "promotion is not applicable and you will ...

Jul 08, 2018 by Sandeep S

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