Travel Triangle
- Trip Cancelled by Travel Triangle and no status on refund Open
Tuhina Kumari filed this complaint against Travel Triangle on Jan 06, 2020
My trip to thailand & bali was booked with travel triangle which included hotel booking and airlines booking across the entire trip. The total amount of the trip was rs. *, **, *** which was paid by me in * installments as and when asked by their travel vendor called tripwiser. The assisting agent was shivam prajapati from travel triangle.
The trip start date was ** nov ****. It was cancelled from their end on **th nov ****. I received the hotel vouchers and was told by both travel triangle and tripwiser agents on **th nov that flight details will be mailed by *pm. I suddenly received a call later in the evening on **th nov stating that the trip is cancelled due to some ongoing business dispute between travel triangle & tripwiser.
I received an automated cancellation email but no one is responding to calls or mails regarding the refund amount and timeline in which i would receive my money paid.
I want to know when will my money be refunded.
Booking id: twsin[protected] / *******
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Resolution Demanded:
Refund / Credit for purchase
Travel Triangle
Resolved
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