TRAVO LOOK TRAVEL AGENCY - TRAVOLOOK NOT REFUNDING MONEY DEDUCTED TOWARDS BOOKING OF MY AIR TICKETE
S. MOHAMMED SABIR filed complaint against TRAVO LOOK TRAVEL AGENCY on Sep 29, 2021
I was booked an air ticket through TRAVOLOOK on **.**.**** to travel round trip to Chennai - Hyderabad. They debit the ticket amount of Rs.**** for the booking.
Within ** minutes I got a call from Travolook travel agency and told that my booking was cancelled due to operational difficulties. Immediately I raise a complaint by email about this issue to customer care. They sent a reply on that day and informed that refund amount is initiated and will reflect on my account within **-** days (except Saturday and Sunday).
I have not received any amount till **th September **** and I sent a reminder letter to them. The next day I received a reply from Travolook that refund is initiated and will reflect within *-** days.
Again I sent a final reminder on **.**.**** and till now I doesn't received any reply or payment.
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