Travel Triangle
- Travel Triangle is not returning the flight booking amounts Closed
Prabhupad Behera filed this complaint against Travel Triangle on Oct 13, 2020
Respected Madam/ Sir,
I have booked a Group Trip on **th Feb **** from an online Travel Agency ( https://traveltriangle.com/ ) having Trip id Trip ID *******. We supposed to travel to Kerala on *th May **** and Return on **th May ****. But due to Covid situation My flights which agent has booked * tickets from Indigo airline got cancelled. Initially airline provided Credit shell but later in between June **** to August ****, they refunded all amount (INR ***,***.**/-) to Agent( Travel Triangle).
On *th October Hon'ble DGCA has published "Circular - Refund on cancellation of air tickets during COVID ** lockdown - reg.". In which we are falling in Para * (ii) where we have booked tickets prior to Lock down and Travel was up to ** th May ****.
Now the Credit shell is no more valid and the full refund has already done by Airline to Agent. Now agent is not refunding the amount and they did not even informed us about the money which is refunded since August. In this Pandemic situation INR ***,***.**/- puts a lot of value to us and we want our money back. So please help us.
I am hereby attaching the Payment proof to Agent and Airline Refund detail and Airline refund confirmation screenshot .
Thanking You,
Prabhupad
Dealer Name:
Travel Triangle (https://traveltriangle.com/)
Address:
Holiday Triangle Travel Private Limited
Address: Plot No - ** , *rd & *th Floor,
Dynamic House, Maruti Industrial Complex, Sector **,
Gurugram -******,Haryana
Landline: **** *** ****
email:
customercare@traveltriangle.com, santosh@traveltriangle.com, vaishali.sahni@traveltriangle.com
Contact No:
Landline: **** *** ****
**********( Santosh),
********** ( Vaishali)
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Travel Triangle
Resolved
Frustrated? File a Complaint
Red Apple Fashion
"I'm very surprised. Really surprised with the things that happened so fast and quick resolution was provided. Thanks to Voxya and would love to share this story with all of my friends and family."
Jithendra Babu
Related Complaints
Travel Triangle - Refund not get Closed
In reference to Booking ID: ******* I have planned a *d/*n trip to Port Blair-Havelock-Neil island (accommodation and local transfer etc as in quote) through TravalTriagle and partner YOUR DREAM JOURNEY (http://www.yourdreamjourney.in/) from ...
Dec 14, 2021 by Akanksha Dwivedi
Travel Triangle - Due to Covid Ooty Closed Travel Triangle Deducting 40 amount Closed
Due to covid destination is closed by the government, which is Ooty. Now they are deducting **% amount from the tour to cancel my trip. What is my fault here and why they are deducting this amount?...
Apr 20, 2021 by Rohit Gupta
Travel Triangle - Company not helping with rebooking using issued Credit Voucher Closed
I had booked a cab service from TravelTriangle.com in January **** for Sikkim Tour scheduled for March ****, but due to Covid situation and lockdown all the travel services were closed, hence I couldn't travel. TravelTriangle has assigned a thi...
Feb 05, 2021 by Shiv Kumar Hedaoo
Travel Triangle - No refund credit shell not needed Closed
I have booked Italy Switzerland trip through travel triangle for March **** which is a total package of ******INR. I have made my bookings in October ****. I started paying in installments for four months amounts to ******INR. I repeatedly told...
Dec 08, 2020 by Manjunath G S
Travel Triangle - Complaint against travel triangle and classic holdiay kashmir agent Closed
I was booked the trip on Feb ****. During that time ,the provided in doc by mentioning if trip is canceled before ** days full money will refund. I not able to make this trip due to covid padameic and health issues. Though I clearly said the...
Nov 06, 2020 by Tamilvel