Zoom Car India Pvt Ltd - Total loss full and final refund not recieved
Sonia Kakkar filed complaint against Zoom Car India Pvt Ltd on Jul 11, 2024
My concern regarding total loss settlement claim not recieved From Zoom car Accident case ..!
Ensuring Accountability mishandling of Zoomcar accident cases* I am writing to express my deep dissatisfaction and concern regarding the handling of my car accident case (DL-*CCL****) under Ticket id - ******* Booking id -JPSNIWIEF. My car was Totally damaged in an accident by guest Hitesh Kumar on dated **th Dec ****.The same is classified as Total loss as per Zoomcar policy.Their service is extremely poor, and I have not recieved any update regarding my payment ,they are not releasing my full and final settlement payment till already *months passed .Relationship manager avoiding the case ,communication is highly inadequate, and it has culminated in a distressing lack of action on Zoomcar's part to settle things. None of their customer service applications are working, and multiple emails have been sent, but I have received zero response.
Thousands of customers like you have trusted Voxya to resolve their issues
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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