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Home > Complaints > They gave us different tablet and given tablet is also not working it s been 2 months my problem not

Byju s the learning app - They gave us different tablet and given tablet is also not working it s been 2 months my problem not

Tanish filed complaint against Byju s the learning app on Jun 7, 2020

We buy byju's learning kit for class *-** firstly the gave us different tablet we complaint against it but we got no response and now the given tablet is also not working it's been * months almost we are complaining against the tablet but we got no help and they are also threatening us for giving EMI how we suppose to pay if we are unable to use tablet ... It is total fraud

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Byju s the learning app

2

Total Complaints

2

Total Resolved

100.00%

Consumer Satisfaction

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Nitha Vinod on Aug 15, 2020

Byju s the learning app – Contact Support Denied After PaymentClosed

Last year September I purchased the byjus offline plan for rupees ***** for three years of service for class ** to **th class ** at an EMI rate of **** rupees per month for an year. After the total payment was com...