File a Complaint against Byju s the learning app
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Byju s the learning app?
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1. Go to "File a Complaint" form
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But before filing a complaint, you should
a. Contact the customer support of Byju s the learning app first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Byju s the learning app - Contact Support Denied After Payment Closed
Last year September I purchased the byjus offline plan for rupees ***** for three years of service for class ** to **th class ** at an EMI rate of **** rupees per month for an year. After the total payment was completed there was no contact f...
Aug 15, 2020 by Nitha Vinod
We buy byju's learning kit for class *-** firstly the gave us different tablet we complaint against it but we got no response and now the given tablet is also not working it's been * months almost we are complaining against the tablet but we go...
Jun 07, 2020 by Tanish
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