Prestige
- The glass top broke suddenly while using the stove Open
Anoop Bansal filed this complaint against Prestige on Mar 26, 2024
Dear Prestige Team,
I had been purchased "Prestige Aluminium Manual Gas Stove * Burner Magic glass Top,Black | pgtmc** in may ****. (Ref: Attached invoice)
Unfortunately, Yesterday the glass top broke suddenly while using the stove.
I had registered my complaint with the customer care (Job ID-DELHEC**********). Post home visit by technician, he suggested that this happened due to over heating due to * burners being used simultaneously. And in this case, customer will have to pay
**** rs for new glass even though the product is in warranty.
I have purchased a * burner product to obviously be able to use all the * burners together and if this incident happened then this fault indicates a product design issue.
Please help me to replace my glass in warranty and I would also request you to look into this concern to avoid such future incidents.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Replace / Fix problem
Prestige
Resolved
Frustrated? File a Complaint
Flipkart
"Thanks a lot for solving my problem, Voxya. I have received my refund from Flipkart."
Nirmala Mary
Related Complaints
Prestige - Refund is pending even after returning item Closed
I bought an vogue Hob and i raised a complaint on *th Jan ****. The service person initiated return and i have handed over the items. I was not refunded the amount till now. It is causing mental pressure and keep on calling and following up cau...
Feb 16, 2024 by Rajesh
Prestige - Product refund didn t receive Closed
I have bought a gas stove from prestige in year **** since then I had problems in the gas stove that too it was expensive about ***** MRP but still started having problem in * months after buying.i have raised complaints so many times finally t...
Nov 25, 2023 by Osama jameel
Prestige - My electricity product not exchanged Closed
Hi Team, This is regarding my complaint against Vishal mega mart sector *** Mohali Punjab, opposite to shivalik city road. As as I purchase prestige induction from them on Friday ** July **** night for my mother and having that product hom...
Jul 19, 2023 by Meenakshi Thakur
Prestige - Not Replaced under warranty Closed
I have purchased a Prestige thermo flask on **/**/****. But the flask was retaining the temperature and it had * year replacement warranty. I have given it to the Prestige authorized service centre in ***, Valayakara Street in Erode. They have ...
Jun 05, 2023 by Albin G Thomas
Prestige - Motor not available at service center Closed
I purchased a vaccum cleaner from prestige and then after * month the motor is not working then service center is saying that the motor is not available at their centre ...
Jan 18, 2023 by zulfeaquar rizvi