Myntra Design Pvt Ltd
- The case of 3 missing products Open
Hemanth kumar filed this complaint against Myntra Design Pvt Ltd on Nov 12, 2019
This Message Is Regarding The Order Number ********************* I Would Like To Bring To Your Kindest Attention That I Had Complained Twice Previously About The Product Not Getting Delivered To Me And Your Entire Delivery Team From The Office Not Receiving My Calls When The Delivery Date Was **th. After A Continuous Follow Up After Days Myntra Team Delivered The * Packages. They Were All Cellotaped From The Bottom When I Found There Were Just Newspapers Inside The Package. Luckily There Was * Levis Trousers In One of The Package And The Next * Was Filled With Papers Plastics And Cardboard. I Returned Immediately The Trouser Which I Had Received. I Complained About It On The Same Day And I Received A Mail Saying That My Claim Has Been Denied On *th November.
I Have Already Paid For The Product And I Have Put My Trust In Faith In The Company. I Feel Completely Cheated As A Customer Because Of The Shameful Act Conducted By Myntra Team.
On Top Of That, I Was Being Told That I Will Get A Call From Myntra Team For Examination. Still, Nothing Was Done And No Priorities Were Given To Your Customer. I Called Up The Logistic Team And They Told They Were Not Contacted By Any Of The Myntra Executive And There Is No Complaint Being Registered To Addressing To The Logistic Team On What Basis Have They Declined The Claim? And Examinations Is Done From Both Ends Then Why Was I Not Called By Your Team Regarding The Same? This A Clear Cheating And Unlawful Things are Done By You. On Top Of That, I Had Spoken To The Logistics Head. He Told Me That Myntra Should Refund The Money For My Loss And Sometimes The Delivery Boys Do Such Tampering Things and if such a thing happens Myntra is only responsible for it. I Have His Call On Record
Please Take The Issue More Seriously And Please Deliver Me My Products.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
Myntra Design Pvt Ltd
Resolved
Frustrated? File a Complaint
Delhivery
"Thank you Voxya and team. My issue was resolved. I have been satisfied with your quick action."
Prasanth Didla
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