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Myntra Design Pvt Ltd - Refund Not Received

Arpita Das filed complaint against Myntra Design Pvt Ltd on Jun 3, 2020

Order Number: *******-*******-*******
Date: **-**-****
Item: HRX Top
Price: Rs.****
This item of the above order was returned through appropriate channels. But the refund has not yet been received even though ** days time limit has expired.

Order Number: *******-*******-*******
Date: **-**-****
Item: Nike Shoe
Price: Rs.****
This item was cancelled the day of the order. Refund for this too has not yet been received.

I have tried contacting Myntra's customer support multiple times. Most attempts fail. When I actually do get to talk to a customer support executive, I am just told to wait till the end of the ** days time limit for refund. I haven't received the refund even after ** days. I am still trying to contact Myntra Customer Support but I am not receiving any response. This issue has just been piling onto my every day work stress. Trying to contact them repeatedly since the problem started, has been mentally tiring and distressing. I am hurt by their mistreatment of trust placed in them and by the blatant violation of their own policy.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Myntra Design Pvt Ltd

42

Total Complaints

17

Total Resolved

40.48%

Consumer Satisfaction

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- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

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