- Substandard service provided Open
RAJESH KUMAR BARIK filed this complaint against Pay Tm on Jul 22, 2022
I booked an AC bus ticket for Rs ***. However the service Operator provided a non AC substandard bus. When enquired, he replied that you are getting enough for what you have paid. When approached PAY TM, they said complete the journey, then submit a complaint which I did. The complaint was getting resolved automatically, but I was filling new one also. Finally PAY TM refunded Rs *** which was not at all justified.
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Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
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