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Manish Sharma filed complaint against Rapido Bike Taxi on Dec 8, 2022
Dear Sir/Madam
I have booked on Parcel (Three Piece Suit) from Rameshwar malia lane Howrah to Rajarhat kolkata on COD basis on *nd December **** at *.** PM. Rapido driver Santu Ghosh (**********) a few minutes later stopped the ride by completing the same and switched off his phone without delivering my suit to me. I have informed Rapido customer care the same day and they ask for ** working days to resolve my issue but till date neither i have received any feedback nor my belongings to me. My suit cost is Rs. *****/- and your company is not taking any action to resolve my concern. your driver is moving freely without any fear. Why such un professional way of work is shown by rapido which is not expected.
Order Id is RD*****************, Copy is attached.
The number from which the ride is booked is **********.
Kindly help and resolve my issue as soon as possible and take strict action on that driver.
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