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Beardo - still Refund not completed

Abhay Singh filed complaint against Beardo on Apr 21, 2019

I ordered from Beardo.in Order No. ********** Date: ** Apr **** *:** pm
Product Ordered: Beardo Vitamin C Facial Serum for a Brighter and Healthier Skin (** ml)
Qty. *
Order cancel: Wed, Apr *, ****, **:** am
Payment: Pay online through Debit card
Still, I didn't get the refund as per company refund policy. The policy mention on the website is "Your refund is estimated to be credited in the account used for order payment between *-* days after initiating the refund".
It's around more than **-** days and I also called to beardo and mailed them but no reply received.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Beardo

14

Total Complaints

4

Total Resolved

28.57%

Consumer Satisfaction

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