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Nnnow (arvind Internet) - Status not getting updated even after multiple follow ups i am unable to return the products

anamiak filed complaint against Nnnow (arvind Internet) on May 30, 2019

Hi, My name is Anamika. I placed few orders on NNNOW.com and have been a regular customer. Recently, I placed few orders which were delivered by **th May and since then the status of the products is showing as Delivery attempt will be made soon. Because of the status not getting updated I am unable to place the return order from over ** days now. I have contacted their customer phone no. and have emailed them multiple time and they last responded ** days back saying they will make they will make the update in **-**hrs. However, no change has been done.
Below are the order details:
*. Order no. Oe***** - ARTICLE NO. * & * STATUS NOT UPDATED YET
*.Order no. Oddce** - ARTICLE NO. * & * STATUS NOT UPDATED YET
*. Order no. O*bc*** - ARTICLE NO. * STATUS NOT UPDATED YET
earlier I wanted refund for the items, however now I want compensation for the mental stress that they have given me. Really depressed by the service and daily I am dropping mails to them to resolve this on priority.
Have reached out to the customer center and have dropped multiple mails and have not the issue has not been resolved.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Nnnow (arvind Internet)

11

Total Complaints

3

Total Resolved

27.27%

Consumer Satisfaction

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