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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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Case Details
Personal Info
Resolution
Nnnow (arvind Internet) - Items Returned NNNOW not refunding the Amount Open
The items has been returned on * January ****, amounting to Rs. ****, more than ** days over, the NNNOW team has been fooling and delaying the refund process. ...
Jan 13, 2024 by abhijit chowdhury
Nnnow (arvind Internet) - Refund Not Provided Open
Subject: Urgent Complaint Regarding Order No. O****** Dear NNNOW Customer Service Team, I hope this email finds you well. I am writing to express my extreme frustration and disappointment with the customer service experience I have encoun...
Sep 04, 2023 by Ritesh Mehta
Nnnow (arvind Internet) - Damaged product received Closed
I ordered a rare beauty highlighter from Sephora through NNNOW for **** n received a damaged product .I have been trying to contact them since then through phone n mail continuously but everyday they ask me to wait for ** hours but neither I re...
Jul 11, 2023 by Shivani dutta
Nnnow (arvind Internet) - Wrong product received and refund not given by company Closed
Very very pathetic company no one ready to respond do not buy from NNNow company had delivered wrong product not which was ordered , had couriered back the product to company still they are refunding the amount paid no response from company in...
Jun 06, 2023 by Nayan Mevawala
Nnnow (arvind Internet) - Wrong product delivered against ordered Open
I have ordered a shirt on online shopping site of NNNOW and it has delivered me different shirt against what was ordered by me. I raised refund request immediately citing the reason with reverse pickup. The pick up boy refused to collect on the...
Apr 07, 2023 by vinod bende
Nnnow (arvind Internet) - Wrong Product delivered Open
I ordered a product from your website (order id: O******) and a return was initiated on ** Mar'**. But the company tries to pick up the product from a different address. They say due to technical issues they are not able to update the address....
Apr 05, 2023 by Anjali Anil
Nnnow (arvind Internet) - Refund Amount Open
I ordered shoes from NNNOW app and it got delivered to me but the size was took large for me. So i thought of returning it. It showed me self ship the product to the certain address to Intiate return and refund my amount. It's almost one month ...
Feb 23, 2023 by Virat
Nnnow (arvind Internet) - Wrong apparel delivered Company not initiating return Closed
This is in reference to order - Of**ded where I have got a different colored jacket. Its a pretty expensive product and I initiated the return process right on the same day it got delievered. The return pickup personnel rejects to pick it u...
Dec 16, 2022 by ISHAN MITTAL
Nnnow (arvind Internet) - Refund not credited in my bank account Open
MY REFUND IS not credited in my bank account. DATE OF TRANSACTION- **/**/**** PURCHASE AMOUNT- *****.** Payment Via UPI (phone pe) TRANSACTION ID - T********************** refund amount- ****.** and ****.** Payment Id- pay_K...
Oct 12, 2022 by Astha gupta
Nnnow (arvind Internet) - Product not delivered yet showing as delivered Open
Order date / number: ** Jan **** / O*e*a** I ordered * suits - one (blue) was delivered, the other one (black) has not been delivered, but is showing as delivered. I wrote the first complain email to the company on ** Jan **** at *:** PM, an...
Feb 27, 2022 by Ali Mehdi
Hi, My name is Anamika. I placed few orders on NNNOW.com and have been a regular customer. Recently, I placed few orders which were delivered by **th May and since then the status of the products is showing as Delivery attempt will be made soon...
May 30, 2019 by anamiak
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