Excitel Broadband Private Limited
- Speed issue Closed
Pawan Mishra filed this complaint against Excitel Broadband Private Limited on May 20, 2020
Resolution Demanded:
Refund
Damages
I subscribed for internet connection from Excitel in Ghaziabad area. I was promised that I will get ** mbps. After ** days I started getting worst speed ever between *-* mbps. I am waiting from ** days and no one is trying to get it resolved at all. I am unable to work from home due to the speed. The worst part is they provide the services using local vendors and Mr. Lalit local Vendor from excitel is absolutely useless. He speaks to the customers always rudely like we are his slave. Please get this matter escalated to excitel as I have become really frustrated with their services as I also tweeted Mr Vivek Raina CEO of Excitel and he did not bother to know what is the issue. I am really not happy with the services with Excitel.
Are you brand?
Are you Lawyer?
Excitel Broadband Private Limited
Reliance Digital
"Very happy with the resolution of the issue. If I had not taken help from Voxya, I would not have gotten my refund."
Guru Magavi
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