Excitel Broadband Private Limited
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Complaints
Excitel Broadband Private Limited - No Speed Now No Internet Closed
I took their Connection when they come to offer the service they promise best service in area bla bla bla so many promises but they can't even solve a issue which i raised **days ago no i left with no internet connection when i try to complaint...
Feb 13, 2024 by Udit
Excitel Broadband Private Limited - Installation not done Open
I requested for new Excitel broadband connection on saturday. I was told it will be installed by sunday evening, after multiple calls the ground team who took the payment didnt answer any calls and one time he responded he was very rude to my ...
Jun 26, 2023 by KALPANA RACHEL
Excitel Broadband Private Limited - Rude and illigitimate Closed
There is an operator in the area pin code ****** by the name Pawan Singh- **********. He installed services last night and when i asked him to at least a leave some wire, to put it around window, he started shouting and got agitated. I ignored...
Jun 02, 2023 by Vijay Goyal
Excitel Broadband Private Limited - Robocall 50 times a day Open
I have been facing with your IVR system. I have been receiving calls from the IVR every ten minutes, which is causing a disturbance to my daily routine and interfering with my work. I am mantilla hassars by this ROBO Call. I am regularly approa...
May 29, 2023 by Atul jha
Excitel Broadband Private Limited - Excitel Fraud Company Open
I applied for a new connection with Excitel and paid them **** rupees. The sales representative, Sachin Chaudhary, assured me that the installation would be done within * hours. He visited my home and collected the payment. However, after a wee...
May 12, 2023 by Gopal Singh
Excitel Broadband Private Limited - Denial of Refund Closed
I have asked Excitel to terminate my broadband connection,take their router and initiate my refund in january ****. Even after * months they are still processing my application and denying for refund. Pathetic Company,pathetic internet and terr...
Apr 08, 2023 by Aryan Bhattacharya
Excitel Broadband Private Limited - Refund not Received m Closed
I HAVE ALREADY PURCHASED EXCITEL BROADBAND CONNECTION I TERMINATION THE SERVICES AND HAND OVER THE DEVICE ON ** SEP **** BUT I DIDN'T RECEIVE THE REFUND OF **** RS ITS BEEN * MONTHS PLEASE LOOK INTO THIS MATTER AND DO THE NEEDFUL...
Jan 10, 2023 by Sameer Bilal
Excitel Broadband Private Limited - Security deposit money of Excitel broadband Open
Security deposit ₹**** refund has not been given to me yet and its been more than *** days and they told me that within ** days refund will be processed. No updates and no relevant inormation given to me yet regarding refund and every represe...
Jan 10, 2023 by Ashwani Kumar
Excitel Broadband Private Limited - No internet services even after Recharge Closed
I have an Internet connection at my home H**** Officers City I, Raj Nagar Extn. Ghaziabad ******. The connection was inactive for the past few months as I was not in town. I contacted customer care to confirm whether the connection can be resum...
Feb 21, 2022 by GAURAV TYAGI
Excitel Broadband Private Limited - Not refunding the security deposit Closed
On *rd May, I requested excitel broadband to terminate my broadband connection due to several issues (rude customer care staff, frequent disconnection, no prompt resolution for any reported issues) faced within *-* months and refund the securit...
Jul 24, 2021 by Parijat Srivastava
Firstly, i have copper cable connection and operator promised to provide fibernet as it arrives in my area. I have called numerous times in past * months for the fibernet. They always say we are doing or technicians are coming but no services ...
Jul 23, 2021 by Yogita gupta
Excitel Broadband Private Limited - Last Two Days No Internet Filed a complaint but No Resolution Open
I have raised a complaint to excitel and ot has been two days but still no internet. It is impacting my work as I am working from home. I have also made a * month fee but they do not bother. I want refund for the rest of the * months....
Jun 22, 2021 by Sumit Rajliwal
I've been a subscriber since * years my user ID is "ashish***c". This regarding my service experience since past * months and complaint #******* on My Excitel Portal. From the past *-* months I've been getting disconnections EVERY SINGLE DAY....
Oct 06, 2020 by Ashish Kotnala
Excitel Broadband Private Limited - No internet connection since last 2 days Closed
Since last * days the internet is not working and the customer care is giving bluff that we are working on the issue and it will be solved shortly. Completely fraud company....
Sep 07, 2020 by Deepak jha
Excitel Broadband Private Limited - Broadband not working Closed
My broadband cable gets broken due to the construction work behind my home. I called the local executive and he asked me to file a complaint and assured it will be fixed by evening. But instead of fixing he handed me the call center number. ...
Sep 07, 2020 by Manish Chandra Upadhya
Excitel Broadband Private Limited - They won t fix my internet Closed
i am suffering from bad internet since ** days ..frequent disconnection and ping loss and zero internet during rain time. The main part is company is not listening to me they let go my complaint now its been ** days i am feeling so frustrated n...
Aug 30, 2020 by Utkarsh Sharma
Excitel Broadband Private Limited - Service not provided what I paid for Open
Pallav Kansal this side with reference to the customer ID: **********. It's been more than * years since I am associated with Excitel as a loyal customer and the kind of treatment and services I am receiving since the last * months is just hig...
Aug 28, 2020 by Pallav Kansal
Excitel Broadband Private Limited - No Customer support No internet Closed
I'm using this company for home broadband for a while now and I pay quarterly for the services but since my last quarter and current cycle my internet has be down for over a month with * customer support. I received a call from a person who cl...
Aug 22, 2020 by Prashant Sikriwal
Due to no service and complaint delayed I lost my ongoing project worth . This is happening all months once. I am totally fed up with this type of services....
Aug 22, 2020 by Sumit Kumar
Excitel Broadband Private Limited - Disconnectivity and soo many unresolved tickets Open
This is Prashant, I have been facing the issue with disconnectivity for a long time now. In just *-* days I face the same issue. in just ** days I faced the issue for like * times and faced the disconnectivity for around * days. Today I got to ...
Aug 13, 2020 by Prashant jain
Excitel Broadband Private Limited - No Internet Connectivity for last 4 days Closed
Excitel Broadband has been fooling people by charging full amount but not providing services at all. My internet connection went down *th time in last ** days. Every time it goes up after *-* hours but this time it went down on **-Jul-**** (S...
Jul 29, 2020 by Ankur Saxena
Excitel Broadband Private Limited - Experience complaints Excitel not resolving issues Closed
since last * months , internet service is erratic, frequent disconnection, slow speed, ping issues. these issues are happening very frequently. This is affecting my work and business. causing reputation dent and losses that i cant take estimate...
Jul 08, 2020 by santosh kumar yadav
Excitel Broadband Private Limited - No internet since one month Closed
My broadband is probably dead much ago but i found dead after work started after lockdown in june ****. After making various calls to the engineer who fixed it and sending various request email and doing tweets on twitter, nothing happened afte...
Jun 22, 2020 by Rakesh Kumar
When I got excitel connection first time in July ****, they started disconnecting my internet from very same day. I suffer for around continuosly * months as the plan was of * months. Again, when I recharged it for second time on June **, they...
Jun 16, 2020 by Nikhil Roy
Excitel Broadband Private Limited - Excitel Broadband service provider cheating Open
They are not providing any internet speed as per the plan chosen. They first collect in advance and they stop giving internet/speed. I have called the customer care and raised several tickets but no one is taking any action or responding.I have...
Jun 07, 2020 by Ankush
Excitel Broadband Private Limited - Could have lost oney Open
It's been every day issue no internet , ping loss , frequently disconnection of internet . And this is seriously frustrating since while trading if this thing happens I can loss huge amount of money . After getting in touch with customer care e...
Jun 03, 2020 by Ritwik PATWAL
Excitel Broadband Private Limited - No internet connectivity Closed
I have already paid for whole year, but since jan****, there internet connectivity got worst day by day, daily internet outage in between *-* hr. But since lockdown, the internet connectivity gone to halt, there were days when internet gone fo...
Jun 01, 2020 by Deepak pal
Excitel Broadband Private Limited - Took money with not service Closed
The Internet frequently disconnects. When I try to contact customer care service. They just tell to wait and have patience. In the month of May I had almost **-** open issues. Neither internet works as expected or technician picks up the call. ...
May 26, 2020 by Raja Shekar
I've requested to upgrade my Internet to fiber but after more than ** days still didn't got Upgrade now when I am asking for Refund They're saying its with us safe and the poor connectivity out of **days, **-** days when I get a speed of *** Kb...
May 25, 2020 by Ankit Arya
Excitel Broadband Private Limited - Everyday no no internet connectivity Open
From the day i have baught this connection. I have been only making complaints everyday . Till now i have made more than ** complaints about no internet connectivity. I need a full refund of my payment. Its been only one month the connection wa...
May 23, 2020 by Kajal Sharma
Excitel Broadband Private Limited - Internet connection not working Closed
Hello, My name is Kashif from Ansari Road, Dariyaganj, New Delhi. I have Excitel internet broadband connection at home. The connection is not working since **th May, ****. Numerous complaints have already been lodged with Excitel but witho...
May 22, 2020 by Kashif Ahmed
Excitel Broadband Private Limited - Speed issue Closed
I subscribed for internet connection from Excitel in Ghaziabad area. I was promised that I will get ** mbps. After ** days I started getting worst speed ever between *-* mbps. I am waiting from ** days and no one is trying to get it resolved at...
May 20, 2020 by Pawan Mishra
Excitel Broadband Private Limited - Took Plan of but only getting Closed
Hello Sir, I am Hemant user of Excitel with user id hemant@*** from past * months i had faced problem with this company i recharge long term plan about * months recently i had done recharge of ****/- for *** mbps plan but only ad noted that w...
May 19, 2020 by Hemant
Excitel Broadband Private Limited - No internet service since last 6 days Open
Please provide me information regarding where I should complain against your inability to provide services. Excitel- My broadband service provider closed internet service since Saturday in the name of lock down. Your customer care is irrespon...
Mar 27, 2020 by Anand Kumar
Excitel Broadband Private Limited - Speed issue Open
I'm facing the speed issue. Whenever i call the customer service no they gave me the **hrs to resolve the issue and still no one is able to resolve it. I'm not getting the speed as per my plan. Due to Corono Virus epidemic I'm working from home...
Mar 19, 2020 by Vaishali Tayal
Excitel Broadband Private Limited - Refund issue Closed
My internet connection was having issue in last month. Customer support team told me it will take *-* days to fix. But it went for ** days and they were not able to fix the connection. I call them at least ** times for follow up but the could n...
Mar 12, 2020 by Roushan Ahmed Khan
My user id vaibhav*** with Excitel. In December ****, I had got almost ** days no/very bad service. I had been demanding grace days from company however the company did not reply to any of my complaints. So mentally frustrated I did not recharg...
Mar 07, 2020 by Vaibhav Garg
Excitel Broadband Private Limited - Internet not working even after multiple complaint Closed
Hardly there were any days when i was provided proper net connection , *-* days network cut was normal for this company .But the Problem arise when when the duration of net cut became endless . After complaining many times, hardly any technicia...
Jan 01, 2020 by Sandip
Excitel Broadband Private Limited - I am not able to get the internet from last one month Closed
HI , I am not able to get the internet from last one month onwards , i raised a call to concern brodband they told issue will be resolve to day EOD ,but issue is not resolve again i call to next day same thing they are saying i mailed to concer...
Nov 14, 2019 by Sandeep paleru
Excitel Broadband Private Limited - Worst service and improper response Open
I had recently taken the connections where I am facing frequent network issues that are common in them but customer service horrible they speak with a lot of attitude and disconnects the phone....
Nov 03, 2019 by Sabbineni Sairam
Excitel Broadband Private Limited - INTERNET DISCONNECTION Closed
Since a week INTERNET service is lost in my area i.e. Jeedimetla. When i have visited the technician named Suresh at Tejasri Communications, IDPL, Hyderabad, Telangana he says that we have major queries to resolve so i cannot address your issue...
Oct 16, 2019 by Sobin K Sunny
Excitel Broadband Private Limited - Excitel Fraudsters Cheats Closed
I took a excitel connection about * year back, and paid rs.****.* as security money plus monthly charges in cash to the local operator. As i am getting transferred to another town and i am asking for return of security money which the local ope...
Oct 14, 2019 by Balwant Singh Bisht
Excitel Broadband Private Limited - Frequent Internet connectivity issue Open
Hello sir/ma'am, I, Nikhil Roy, took the internet connection from Excited on **th Aug, ****. They gave me the plan of * month at INR ****/-, which include * months extra subscription on **th Aug, ****. But, from day * I had faced the connectiv...
Oct 06, 2019 by Nikhil Roy
Excitel Broadband Private Limited - No internet access Open
I am facing connection issue from ** days and I have registered my complaint many times but it was not resolved by Excitel team. They provide poor service and wants to waste money and time of their clients....
Sep 04, 2019 by Arjun singh
Excitel Broadband Private Limited - Frequently disconnecting internet Closed
Worst service in kalkaji, South Delhi. My ticket is open from ** Aug ****, no one is solving the frequent disconnection problem. Ticket no. *******. Partner Gekko Internet who install the connection its owner Vikram Nagpal ********** **********...
Sep 02, 2019 by Prashant Chopra
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