Delhivery Courier Pvt Ltd - Shipment not received yet

Have escalated no help at all - Attaching the summary of Mail.

Bloody Shit Service does it really Need such a F***ing long time to get delivery from Mumbai to Bangalore.
I'm completely fedup of your Pathetic & Horrible service that I have to use profanity as I have lost all my Patience & also more ever escalating the concern has done nothing but the bullshit only - moreover there is no any Customer care number to contact & Escalate accordingly to Higher Level of Management, Manager or Directors.
Still I have not received any update. I have waited enough to get the delhivery.

Thanks & Regards,
Khann
Mb : +** - **********.



On Thu, Aug *, **** at **:** PM Delhivery Support <customer.support@delhivery.com> wrote:
Dear Khannzafu,

We are extremely sorry for this. We truly acknowledge your concern that the given time is over please accept our sincere apology for the inconvenience you have faced.

We would like to inform you that self-collection has been stopped due to COVID-**. Your concern is genuine. Unfortunately, your shipment (*************) is still in transit. We have highlighted this case to our team to arrange the delivery on high priority.

Track your order on - http://www.delhivery.com. Ship your shipment through Delhivery Visit https://direct.delhivery.com/.

Best Regards
Akash
Customer Experience
Delhivery


On Wed, * Aug at *:** PM , Khannzafu <khannzafu@gmail.com> wrote:
Kindly share with me the address for Bannerghatta Road Hub, I will take delivery myself immediately.

Thanks & Regards,
Khann
Mb : +** - **********.


On Wed, Aug *, **** at *:** PM Delhivery Support <customer.support@delhivery.com> wrote:
Dear Zafu,
​
Sincere apologies for the inconvenience caused.
​
We would like to inform you that your shipment is in transit has been connected for Bannergatta Bangalore. It kis requested kindly allow us ** to ** hrs we will arrange the successful delivery of your shipment.
​
Thanks & Regards,
Honey Gour
Customer Experience
Delhivery





On Tue, * Aug at *:** PM , Khannzafu <khannzafu@gmail.com> wrote:
Provide me The Address & Contact number for your Soukya Road Hub I will collect it by myself & Aldo confirm is it Physical Available in Soukya Road or Not

On Tue, * Aug ****, **:** Delhivery Support, <customer.support@delhivery.com> wrote:
Dear Sir,

Thank you for contacting Delhivery

We are extremely sorry for the delay in the delivery due to an operational issue. Your shipment (*************) is in-transit (Bengaluru_SoukyaRoad). Your concern is genuine, we have escalated your complaint to our concern team and are taking a strong follow up on this case. Please allow us some time, You may expect the delivery as soon as possible.
​
Due to the COVID ** pandemic, We are temporarily unavailable to answer your call.

Feel free to contact us for any other queries. We would be happy to help you.

Track your order on - http://www.delhivery.com. Ship your shipment through Delhivery Visit https://direct.delhivery.com/. To share feedback Click Here

Best Regards
Gulshan
Customer Experience
Delhivery