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Zest Money - Seven months The zest money company does not repay interest

Sanjay filed complaint against Zest Money on Oct 9, 2023

I purchased an iPhone ** gadget in December ****. According to them, they will charge interest at first, but after a few days, they will refund the interest to my bank account. Only they repaid three months' interest to my bank account. Following that, I received no interest payments from them. I spoke with zest money customer service several times, and they still did not return my interest amount. They kept telling me that I will get the money in ** days. I waited about two months and still did not receive that amount. Today, October *, I called customer support, and they told me that I will receive the money on October **. I have documentation proving how many months I received the money.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Zest Money

46

Total Complaints

20

Total Resolved

43.48%

Consumer Satisfaction

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- Abhijit Dhote

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

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