- Service not received as mentioned Closed
I paid Rs. **,*** for laser hair reduction and was promised drastic changes in * sessions by Mr. Chandan. I paid my first installment in June for rs ***** and Rs. **,*** on Dec **, ****. However at the time I inform them that I am not seeing any results and they told me they'll give me a senior lady and will see results in another *-* sessions Now coming to the services, from the very first service I have been facing issues with the appointment. I informed VLCC in the beginning that I only get off on Monday and will be taking sessions then and booked most of my sessions in advance but every single time they cancelled my session due to unavailability of the machine (said they shared it with another centre in JP nagar) or unavailability of the the person supposed to do my session. Twice they even ask me to return after reaching the center and waiting for a couple of hours on the day of my session. It took me more than a year to complete the sessions instead of * months. Different machines were used for different sessions saying that the machine is not working or they have got a better machine but the next time I visit the machine what change due to some reason. Due to all this I didn't get any result on the reduction of my hair after taking all sessions. I reached out to them multiple times, even sent meals four times and visited institute to speak with the manager. It turns out that twice the manager that I was speaking with had quit the job and I was informed about it after a couple of weeks when they stop taking my calls. I even try to reach out to their founder on Twitter since the institute does not want to provide an email id. I was even willing to take other services from the centre and was in a process of speaking regarding that however the services that I am willing to take are no longer available at the institute due to renovation. I have tried everything in my power but getting no response from the institute and now I want a complete refund
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
"Thanks a lot, Voxya. The refund has been credited to my account together with an additional 5% amount as compensation."
Booked Laser Hair removal treatment in VLCC Kanpur but they were unable to provide me services due to unavailability of machine. Now they are not refunding my money and asking me to use that money in some other services....
Aug 16, 2019 by Nitin Mitra
Sub: Criminally cheated to the tune of Rs. *,**,***/- on fitness pray for the recovery of the money from the culprit submitted. I have been subject to take loans in an ingenious way to avail the services of VLCC. I visited the VLCC Indiranagar...
Jun 10, 2019 by Sridevi Sathyamourthy
I took a slimming package of *.* lac from vlcc at Gwalior. From the very beginning I was not told that I have to consume the package within a time period and now when I approach vlcc to transfer my package to Delhi so that I can avail it then t...
Nov 30, 2018 by Prerna kumari
D staffharras me said i hv hair infection so cnt do my hair cut they humilate me ...
Dec 03, 2017 by Manisha bansal
I have paid VLCC sector * branch an amount of **K taking a loan from Bajaj Finserv. However, they closed the branch without any prior notice and now there is not fixed date when they will reopen the branch. I dont want to pay my EMIs for the ...
Dec 05, 2019 by Rachisnu Banerjee